Legal Assistant

• Jan 2022 - Present

Legal Assistant I

• Mar 2021 - Jan 2022

Secretary III

• Jan 2019 - Mar 2021

Recruitment Coordinator & Insurance Verification Agent

• Jan 2018 - Dec 2018

In this role, it was my duty to constantly maintain regular targets to the required level and call cycle while keeping records of customer information through a customer-built computer system. I exercised a high level of professionalism by ensuring that the client’s private information remained confidential. I utilized collaboration skills to develop a strong quality working relationship with candidates to ensure consistent candidate working experience as well as the hiring manager. Additionally, I organized and prepared all new employee paperwork with the help of the Recruiter to facilitate all the paperwork before new employees attend orientation.

Leasing Finance Specialist

• Nov 2016 - Dec 2017

It was my role as a Leasing Finance Specialist to provide quality service by outdoing the Southeast Region charged with the task of Leasing volume, conversion rate and contact accuracy. I assumed the role of coordinating, assisting and training Leasing Specialist on ensuring quality service is delivered in accordance with operating procedures. I made appointments for new and existing clients as well as providing quality service from Internet leads to direct sales traffic to the showroom I was tasked with the role of ensuring consistency of high standard of service and support to all customers by ensuring that all customer have positive feedback and complaints are looked into.

Donations Processing Assistant

• Apr 2013 - Nov 2016

My commitment to this role was to ensure that high standards of consistency has been maintained in customer service in relation to donor service delivery. I used interpersonal and liaison skills to work with Shelter Controller through handling of all documentation, spreadsheets and pricing out of various community donations. I involved myself with receptionist responsibilities such as greeting visitors, checking and replying mails as well answering telephone calls. Additionally, I trained, coached and mentored new staff and program residents assigned to Donor Service and conducted a successful research analysis for the Comptroller to curb accounting and fund disbursement miscalculations.