Alexandria Burgos
Facilities Technician at Windy Hill Athletic Club- Claim this Profile
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Bio
Credentials
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CompTIA A+ (220-901) Cert Prep: 1 Core Processing
LinkedInFeb, 2020- Oct, 2024
Experience
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Windy Hill Athletic Club
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Facilities Technician
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Oct 2022 - Present
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Front Desk Staff
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May 2022 - Oct 2022
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Amazon
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Bangladesh
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Advertising Services
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1 - 100 Employee
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IT Support Associate II
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Mar 2021 - Apr 2022
Responsible for providing technical support to the building by diagnosing and troubleshooting end-user computing problems, identifying the appropriate resources, testing proposed fixes, and following up to ensure the user's problem has been resolved. Responsible for ordering IT Equipment and supplies. Responsible for training our Equipment Coordinators to ensure their success.
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IT Equipment Coordinator
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Jun 2018 - Mar 2021
Started off at Amazon on the sort floor. Became an Equipment Coordinator for their IT Department. Each day I was dedicated to providing assistance to our operations team by maintaining IT inventory, audits of IT assets, and completing trouble tickets in a timely manner. As an Equipment Coordinator, I was also responsible for RMA and the repair process for all devices under warranty.
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