Experience

Enyx

• Public Relations and Communications Services

• • Jan 2022 - Present

• • Jul 2016 - Feb 2022



InfoVista

• France
• Software Development
• 400 - 500 Employee

• L3 APG Support Engineer

  • Jul 2015 - Jun 2016

  Responsibilities: Documenting and training on product evolution and utilisation Pre-Sales support on project design and PoC Complex issues reproduction and analysis Technical help on L2 Support Team Qualifications: Deep Packet Inspection and QoS / queuing technology Networking design Scripting (perl, PHP) Linux environment: scripting and configuration VMWare, Wireshark, routing design Customer environment including HSRP, MPLS, BGP, OSPF, IPSEC VPN, Zscaler, SSL Show less



Ipanema Technologies

• United Kingdom

• • Jun 2013 - Jul 2015

  Handle complex customer situations:- technical difficulties (platform reproduction, R&D investigation)- relational difficulties (Customer satisfaction)Help L2 Support Team thanks to technical field experience on products.Develop online parsing tools available on the Customer frontend website (adapted from perl parsing tools previously developed)

• • Oct 2010 - Jun 2013



Qosmos

• France
• Software Development
• 1 - 100 Employee

• Internship inside R&D department, QA service

  • Feb 2010 - Aug 2010

  Protocols watch tool under 3 axis: - RFC monitoring - web resources monitoring - IM versioning monitoring Test plan development to validate information extraction Protocols watch tool under 3 axis: - RFC monitoring - web resources monitoring - IM versioning monitoring Test plan development to validate information extraction