Alexandre Nepomuceno

Business Analyst at NBCC (New Brunswick Community College)
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Contact Information
us****@****om
(386) 825-5501
Location
Moncton, New Brunswick, Canada, CA
Languages
  • English Native or bilingual proficiency
  • Spanish Professional working proficiency

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Credentials

  • ITIL V3
    EXIN
    Feb, 2015
    - Oct, 2024

Experience

    • Canada
    • Higher Education
    • 400 - 500 Employee
    • Business Analyst
      • Jun 2021 - Present

    • Brazil
    • Retail
    • 700 & Above Employee
    • Project Manager, System Specialist, Business Analyst
      • Jul 2016 - Jun 2018

      o Business partner of marketing area; o Responsible to lead CRM / Loyalty projects in the Promotional platform. o Responsible for the requirements gathering , process mapping , preparation of documents, creation of schedule for team to follow, kick-off meetings, supplier management , analysis of project KPI's and KGI's, follow-up status reports submitted to the project managers and directors; o Responsible for innovative projects in the Omni@ tool , the Company’ promotional… Show more o Business partner of marketing area; o Responsible to lead CRM / Loyalty projects in the Promotional platform. o Responsible for the requirements gathering , process mapping , preparation of documents, creation of schedule for team to follow, kick-off meetings, supplier management , analysis of project KPI's and KGI's, follow-up status reports submitted to the project managers and directors; o Responsible for innovative projects in the Omni@ tool , the Company’ promotional platform; o Responsible to implement the Promotional platform in over 170 stores; o Responsible for implement new features in over 300 stores; o Responsible to design and enhance integration with other systems; o Experience in the retail sector ; o Experience in Omnichannel; o Participation in the CRM implementation project. Show less o Business partner of marketing area; o Responsible to lead CRM / Loyalty projects in the Promotional platform. o Responsible for the requirements gathering , process mapping , preparation of documents, creation of schedule for team to follow, kick-off meetings, supplier management , analysis of project KPI's and KGI's, follow-up status reports submitted to the project managers and directors; o Responsible for innovative projects in the Omni@ tool , the Company’ promotional… Show more o Business partner of marketing area; o Responsible to lead CRM / Loyalty projects in the Promotional platform. o Responsible for the requirements gathering , process mapping , preparation of documents, creation of schedule for team to follow, kick-off meetings, supplier management , analysis of project KPI's and KGI's, follow-up status reports submitted to the project managers and directors; o Responsible for innovative projects in the Omni@ tool , the Company’ promotional platform; o Responsible to implement the Promotional platform in over 170 stores; o Responsible for implement new features in over 300 stores; o Responsible to design and enhance integration with other systems; o Experience in the retail sector ; o Experience in Omnichannel; o Participation in the CRM implementation project. Show less

    • Broadcast Media Production and Distribution
    • 700 & Above Employee
    • Project Manager, PMO Analyst, Business Analyst
      • May 2014 - Dec 2015

      • Participation by the IT PMO, EPM 2013 Deployment, which consisted of the portfolio migration, creation of business rules, manage the parties involved and creating dash-boards. • With the deployed EPM, I am responsible for its administration. Performing resource management, portfolio analysis, capacity analysis, maintaining and creating new dash-boards, the views optimization to improve performance in executive presentations, coaching on the methodology and tool usage, realization of… Show more • Participation by the IT PMO, EPM 2013 Deployment, which consisted of the portfolio migration, creation of business rules, manage the parties involved and creating dash-boards. • With the deployed EPM, I am responsible for its administration. Performing resource management, portfolio analysis, capacity analysis, maintaining and creating new dash-boards, the views optimization to improve performance in executive presentations, coaching on the methodology and tool usage, realization of projects QA to accomplish baseline closing, the QA basically consists in analyzing scope, network, duration, allocation / effort and management. • I work actively managing projects in all stages, planning, execution and monitoring / control. - Planning: Scope management plan, gather requirements, define scope, develop the plan of human resources, planning the schedule management, defining activities, sequencing activities, estimating resources activities, activity duration estimating, schedule development, develop the project management plan , plan the management of communications, plan the management of risks, identify risks, plan responses to risks - Execution: Manage project team, mentor and manage project work, manage stakeholder engagement; - Monitoring and control: Validate and control the scope, schedule and cost control, monitor and manage project work, control risk, control communications.

    • SharePoint Consultant Junior
      • Sep 2012 - May 2014

      • As a MS SharePoint Consultant, Responsible for meetings with the Business area,requirements gathering and prioritizing demands, process mapping,creating scope, technical documentation and deploy plan, development, validation with business área and deploying Tools: SharePoint 2007/2010, SharePoint Designer 2007/2010, Nintex Worklow 2007/2010, PowerShell e JQuery / JavaScript.

    • Germany
    • Industrial Machinery Manufacturing
    • 700 & Above Employee
    • SharePoint System Analyst
      • Jan 2012 - Aug 2012

      • Responsible for meetings with the Business area, requirements gathering, process mapping, development, homologation with business area and deploying Tools: SharePoint 2010/2007, SharePoint Designer 2010, NintexForm 2010, Nintex Workflow 2010 /2007, InfoPath, QueryReport e ERP LN • Responsible for meetings with the Business area, requirements gathering, process mapping, development, homologation with business area and deploying Tools: SharePoint 2010/2007, SharePoint Designer 2010, NintexForm 2010, Nintex Workflow 2010 /2007, InfoPath, QueryReport e ERP LN

Education

  • Centro Universitário Salesiano de São Paulo
    Master of Business Administration (M.B.A.), IT Management
    2011 - 2012
  • Centro Universitário Salesiano de São Paulo
    Bachelor’s Degree, Computer Science
    2004 - 2008

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