Alexandre Lacasse

Cloud Solutions Engineer at CENGN - (Centre of Excellence in Next Generation Networks)
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Contact Information
us****@****om
(386) 825-5501
Location
Ottawa, Ontario, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Dave Urschatz

I worked with Alex on Terraform/Ansible automation to deliver private Kubernetes clusters to CENGN's customers. Alex demonstrated he is a quick learner, a skilled question asker who brings quick value and ideas to complex service deployment challenges. Alex has the courage to propose, try, succeed and/or fail fast on new ideas. He is not afraid to debate and negotiate to achieve best value for his team. Alex is motivated, skilled, and an enjoyable person to work with.

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Credentials

  • CENGN Cloud System Specialist Certification
    CENGN - (Centre of Excellence in Next Generation Networks)
    May, 2020
    - Nov, 2024
  • HashiCorp Certified: Terraform Associate
    HashiCorp
    Mar, 2021
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching)
    Cisco
    Aug, 2019
    - Nov, 2024
  • Pilot Certificate - Small Remotely Piloted Aircraft System (RPAS), Visual line-of-sight (VLOS)
    Transport Canada - Transports Canada
    Mar, 2021
    - Nov, 2024

Experience

  • CENGN - (Centre of Excellence in Next Generation Networks)
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Cloud Solutions Engineer
      • May 2020 - Present

      Collaborated with small/medium tech enterprises to design the right plan, environment, and tooling to conduct successful product validation projects.Provided expertise in cloud computing and networking that complements the client’s expertise in their own product during the design and deployment phase.Defined and deployed the system resources with the scale required to perform the testing on cloud infrastructure. Deployments often include complex Kubernetes deployments, system monitoring with Prometheus and Grafana, custom solutions to generate load, and special network considerations. Developed a proficiency with Ansible, Terraform, and Python to automate repetitive tasks, decreasing the project provisioning time with Kubernetes deployments by at least 50%.Provided consulting services to clients on various topics surrounding Kubernetes, containerization, modern cloud-native system architectures, and load generation.

  • Shared Services Canada | Services partagés Canada
    • Canada
    • Government Administration
    • 700 & Above Employee
    • Network and Telecomunications Analyst
      • Sep 2018 - May 2020

      Architected a highly adaptable data center design from scratch to account for future growth in our telecom services.Assumed the role of team lead and taught coworkers how to implement my network designs and upgrade the previous data center environment.Configured and managed VMware vSphere and Docker to provide critical services for both the team and clientsConfigured and administered various open source and container applications such as Jira, Confluence, Netbox, Nextcloud, and Traefik to enhance collaboration within the team.Reconfigured the network’s structure and out-of-band network by designing and configuring Cisco routers and switches in both LAN and WAN, using VLANs, VRFs, vSphere, and Sophos firewalls.Created network diagrams and nearly all the infrastructure documentation that the team uses on a daily basis which greatly increased the teams ability to troubleshoot the infrastructure effectively, and was used to promote our infrastructure and services to other teams and to upper management.Configured and solved various issues in a lab environment simulating the entire network infrastructure of the Government of Canada such as configuring MP-BGP for a multi-VRF deployment, resulting in a platform used to test the compatibility of new technologies with the current large scale network of the government.Assumed a leadership role by training and teaching my coworkers concepts related to routing, switching, VoIP, MPLS, vSphere, firewalls, Linux, security best practices, and network design considerations.Developed project management and leadership skills by anticipating future requirements and issues, planning meetings, and remaining mindful of my coworkers by helping, delegating tasks, and teaching to make sure they are aware of the impact of their work.Taught Scrum to the team and spearheaded the adoption of the Scrum framework to enhance the productivity and impact of the team.

  • WAGE / FEGC
    • Government Administration
    • 1 - 100 Employee
    • Helpdesk Technician
      • Jun 2018 - Aug 2018

      Took the initiative to audit and boost the security level of the agency’s web server, taking it from a score of “very insecure” to “higher than average” according to Mozilla Observatory. Organized, prioritized, and solved client issues from mailbox and ticketing systems, resulting in a work setting that is cleaner and easier to track, which made it easier for my colleagues and I to respond to new tickets quicker.Troubleshooted various issues related to Windows laptops and government software to minimize downtime and ensure employees are minimally impacted by their issues with their IT toolsManaged server side user accounts and permissions with Active Directory and Exchange.Extensive communication in French and English with clients via email, phone and instant messaging.Issued press releases, created and updated web pages, and other general web administration tasks to maintain and keep the agency’s website accurate and up to date.Troubleshooted various issues related to Windows laptops and government softwareManaged server side user accounts and permissions with Active Directory and Exchange.Extensive communication in French and English with clients via email, phone and instant messaging.Issued press releases, created and updated web pages, and other general web admin tasks.

  • Geek Squad
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Counter Intelligence Agent 2
      • Jul 2014 - Oct 2017

      Provided quality service to the managers and clients of the business with a professional level of communication and attention to detail leading to quick resolutions of customer issues. Trained new technicians with every job task such as efficiently communicating with customers and offering services, software and hardware repairs, and administrative tasks.Significant experience with software and complex hardware repair on laptops, desktops, cellphones, iMac, and all-in-one machines. Provided quality service to the managers and clients of the business with a professional level of communication and attention to detail leading to quick resolutions of customer issues. Trained new technicians with every job task such as efficiently communicating with customers and offering services, software and hardware repairs, and administrative tasks.Significant experience with software and complex hardware repair on laptops, desktops, cellphones, iMac, and all-in-one machines.

Education

  • Carleton University
    Bachelor’s Degree, Computer Systems Networking and Telecommunications
    2015 - 2020
  • Algonquin College of Applied Arts and Technology
    Network Technologies, Network and System Administration/Administrator
    2015 - 2020

Community

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