Experience

Net Brinel

• IT Services and IT Consulting
• 1 - 100 Employee

• Microsoft Dinamycs AX Business Consultant

  • Nov 2016 - Present

  ▪ Convert requirements to functional specifications; ▪Test functionality developed by the implementation team against business requirements ; ▪Collaborate with customers to understand their business requirements; ▪Provide support during testing, training, and implementation of Microsoft Dynamics AX and Dynamics D365 FO; ▪Deliver consulting services for Microsoft Dynamics AX and Dynamics D365 FO end-users; ▪Offering support for following functional areas: Inventory, Procurement, Sales, Project ; ▪ Providing assistance for all data migration activities; ▪ Coordinating tasks, collaboration with project manager, software developers and client during project lifecycle; Show less



Altimate

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Microsoft Dynamics AX Business Consultant

  • Mar 2015 - Oct 2016

  ▪ Delivering consulting services for Microsoft Dynamics AX end-users;▪ Support post-implementation▪ Overtaking and tracking the error reports and manage customer issues using AX 4.0, AX 2009 and AX 2012;▪ Offering customer help-desk support;▪ Assessing and accomplishing the post-implementation requests;▪ System testing using AX4.0, AX 2009 and AX2012 R2/R3;▪ Preparing business and functional specification;

• EDI Project Manager

  • Dec 2014 - Mar 2015

  • sales and pre-sales activities;• sending presentations and offers to prospects;• offering information about the EDI services provided by the company, contract negotiations;• attending sales and technical meetings;• demo presentations of EDI applications;• assisting the customer in choosing one or more EDI applications or solutions;• consultancy : solution’s architecture, document flow;• building the solution : document flow, the type of the documents that are to be exchanged, the content of the documents, file format, file specifications etc;• maintaining the relation between the customer and his partners in order to develop connection procedures; managing the connection and the support procedures, user’s manuals;• project management activities• installing the applications and performing the necessary configurations • training the customers (over the phone) on EDI applications use;• preparing the documents according to the internal implementation methodology (deliverables): implementation reports, acceptance documents;• handling incoming calls from customers and solving their problems;• task management, error and bug – verification and solving according to the existing procedures;• keeping permanent and constant communication with the external business partner regarding the portfolio• administrating the marketing documentation; • preparing the project documentation: specifications, translation map rules, document flow, analysis documents etc;• preparing technical documentation and estimations for offers and contracts; Show less



Novensys

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• EDI Project Manager

  • Nov 2011 - Apr 2015

  • sales and pre-sales activities;• sending presentations and offers to prospects;• offering information about the EDI services provided by the company, contract negotiations;• attending sales and technical meetings;• demo presentations of EDI applications;• assisting the customer in choosing one or more EDI applications or solutions;• consultancy : solution’s architecture, document flow;• building the solution : document flow, the type of the documents that are to be exchanged, the content of the documents, file format, file specifications etc;• maintaining the relation between the customer and his partners in order to develop connection procedures; managing the connection and the support procedures, user’s manuals;• project management activities• installing the applications and performing the necessary configurations • training the customers (over the phone) on EDI applications use;• preparing the documents according to the internal implementation methodology (deliverables): implementation reports, acceptance documents;• handling incoming calls from customers and solving their problems;• task management, error and bug – verification and solving according to the existing procedures;• keeping permanent and constant communication with the external business partner regarding the portfolio• administrating the marketing documentation; • preparing the project documentation: specifications, translation map rules, document flow, analysis documents etc;• preparing technical documentation and estimations for offers and contracts; Show less

• Technical Support Engineer

  • Oct 2010 - Nov 2011

  • Providing support and assistance for electronic vignette Distributors which are in fact users of eRovinieta application.• Providing information about the functionalities of the application, diagnosing and resolving hardware and software incidents• Providing support for CNADNR customer for using BI and Backoffice applications, diagnosing and resolving issues or escalating the incidents to the next level of support• Recording incidents reported by phone or e-mail in SIEBEL Call Center application Show less