Alexandra Gerspach
Customer Success Manager at THiNKtech- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Carolyn Powell
I had the privilege of Ally interning in our International Business Development Department for the summer and fall of 2019. Ally joined us from Canisius College and was a great addition to our team. Ally was always eager to help on department projects, setup meeting schedules for client visits, and meeting with small and medium sized business owners to learn about their business expansion needs. She was very detailed in her work, completed projects quickly, and would suggest next steps and adjustments as she saw fit. Always being engaged and well organized, it allowed her to not just complete the task but to give thought and reflection on what was next. Ally was professional, polished, and ready to work every day. Ally is a tremendous worker and team member. I would highly recommend her skills, personality and talent to any position and company.
Carolyn Powell
I had the privilege of Ally interning in our International Business Development Department for the summer and fall of 2019. Ally joined us from Canisius College and was a great addition to our team. Ally was always eager to help on department projects, setup meeting schedules for client visits, and meeting with small and medium sized business owners to learn about their business expansion needs. She was very detailed in her work, completed projects quickly, and would suggest next steps and adjustments as she saw fit. Always being engaged and well organized, it allowed her to not just complete the task but to give thought and reflection on what was next. Ally was professional, polished, and ready to work every day. Ally is a tremendous worker and team member. I would highly recommend her skills, personality and talent to any position and company.
Carolyn Powell
I had the privilege of Ally interning in our International Business Development Department for the summer and fall of 2019. Ally joined us from Canisius College and was a great addition to our team. Ally was always eager to help on department projects, setup meeting schedules for client visits, and meeting with small and medium sized business owners to learn about their business expansion needs. She was very detailed in her work, completed projects quickly, and would suggest next steps and adjustments as she saw fit. Always being engaged and well organized, it allowed her to not just complete the task but to give thought and reflection on what was next. Ally was professional, polished, and ready to work every day. Ally is a tremendous worker and team member. I would highly recommend her skills, personality and talent to any position and company.
Carolyn Powell
I had the privilege of Ally interning in our International Business Development Department for the summer and fall of 2019. Ally joined us from Canisius College and was a great addition to our team. Ally was always eager to help on department projects, setup meeting schedules for client visits, and meeting with small and medium sized business owners to learn about their business expansion needs. She was very detailed in her work, completed projects quickly, and would suggest next steps and adjustments as she saw fit. Always being engaged and well organized, it allowed her to not just complete the task but to give thought and reflection on what was next. Ally was professional, polished, and ready to work every day. Ally is a tremendous worker and team member. I would highly recommend her skills, personality and talent to any position and company.
Credentials
-
Social Media Marketing
HubSpot AcademyApr, 2022- Sep, 2024 -
HubSpot Sales Software
HubSpot AcademyApr, 2022- Sep, 2024
Experience
-
THiNKtech
-
United States
-
E-Learning Providers
-
1 - 100 Employee
-
Customer Success Manager
-
Feb 2020 - Present
- Assist in the growth efforts of a startup company, reaching out to schools around the country, and offering an innovative educational technology platform. - Researching target market, making initial outreach, scheduling, and participating in demos with potential customers. - Supporting new customers through implementation and onboarding while acting as a central point of contact for existing customers to maintain license renewals. - Develop and maintain knowledge base articles, product videos, and supporting documentation. - Organize and execute company events within the Buffalo startup community. - Develop marketing campaigns and post content to LinkedIn, Twitter, and Instagram to attract new customers, partners, and employees. - Partner with educational organizations and participate in conferences and events. Show less
-
-
-
Great Lakes Transport Solution
-
United States
-
Transportation, Logistics, Supply Chain and Storage
-
1 - 100 Employee
-
Social/Engagement Coordinator
-
Aug 2020 - Present
- Develop and implement employee engagement initiatives and programs to foster a positive work culture and enhance employee satisfaction. - Create, curate, and schedule engaging content for the company's social media platforms to increase brand awareness, engage the audience, and drive traffic to the company's website. - Coordinate and organize office, community, and volunteer events. - Develop and implement employee engagement initiatives and programs to foster a positive work culture and enhance employee satisfaction. - Create, curate, and schedule engaging content for the company's social media platforms to increase brand awareness, engage the audience, and drive traffic to the company's website. - Coordinate and organize office, community, and volunteer events.
-
-
-
Sam Smith School Of Dance
-
United States
-
Public Relations and Communications Services
-
Dance Teacher
-
Sep 2014 - Present
- Teach children ages 3-18 different dance styles including tap, jazz, ballet, and contemporary. - Manage a classroom of students. - Choreograph pieces of different styles of dance for students to perform and compete. - Teach children ages 3-18 different dance styles including tap, jazz, ballet, and contemporary. - Manage a classroom of students. - Choreograph pieces of different styles of dance for students to perform and compete.
-
-
-
Canisius College
-
United States
-
Higher Education
-
100 - 200 Employee
-
WNY Prosperity Fellow
-
May 2019 - Dec 2019
Awarded a scholarship and membership to the fellowship supporting students with an entrepreneurial spirit committed to contributing to the Western New York region’s economic vitality. Awarded a scholarship and membership to the fellowship supporting students with an entrepreneurial spirit committed to contributing to the Western New York region’s economic vitality.
-
-
-
Invest Buffalo Niagara
-
United States
-
Non-profit Organizations
-
1 - 100 Employee
-
Business Development Intern
-
May 2019 - Dec 2019
- Support the efforts of the business development staff as they help companies begin the process of expanding or relocating to the Buffalo area. - Scheduling prospect visits, including service provider meetings, site tours, and local partners relevant to the prospect. Interact and collaborate with other internal departments and community partners. - Maintained internal CRM system including running weekly and monthly CRM and Hubspot reports, correcting inaccuracies, and filling in gaps based on our customer’s data. Show less
-
-
-
Target
-
Mexico
-
Appliances, Electrical, and Electronics Manufacturing
-
1 - 100 Employee
-
Starbucks Barista at Target
-
May 2018 - Dec 2019
Prepare coffee, espresso, and tea beverages and provide an exceptional guest experience. Prepare coffee, espresso, and tea beverages and provide an exceptional guest experience.
-
-
-
LogalEdge
-
Australia
-
Software Development
-
1 - 100 Employee
-
Marketing Intern
-
Feb 2019 - Apr 2019
-
-
Education
-
2016 - 2019
Canisius University
Bachelor's degree, Marketing & Entrepreneurship -
2012 - 2016
Niagara-Wheatfield Senior High School
High School Diploma
Community
