Front Office Receptionist

• Aug 2021 - Present

Freelance Small Business Communications Consultant

• Jun 2020 - Jun 2021

Client: Waterloo Games o Assisted with creation of marketing materials. o Evaluation and management of social media platforms and advertising to increase consumer awareness and foot traffic at brick-and-mortar location. o Content creation and scheduling of social media messaging and email marketing o EBay store supervisor, responsible for evaluating and listing items for sale. Client: Customized Haven, LLC o Created business plan, detailing financial breakdown and procedural steps necessary for successful revenue generation. o Created logo and marketing materials such as business cards and apparel. (Adobe Acrobat, Canva). o Content creation and management of social media platforms used as marketing tools for increasing consumer awareness and engagement and scheduled messaging through Hootsuite o Monitored day-to-day business operations, invoicing, communication with clients and potential clients (QuickBooks) Show less

Account Manager -Social Media

• Aug 2019 - May 2020

• Developed and scheduled multi-platform social media messaging, including content creation focusing on consumer awareness and engagement. • Led the team through the rebranding and relaunching process of The 288 Group

Special Event Project Manager

• May 2019 - May 2020

• Thorough and encompassing event planning – from the early strategic idea creation with complete follow-through to ensure the successful event production and execution.• Responsible for operations and logistics of a variety of special events hosted by 288 including fundraiser benefits, golf tournaments, pop-up events, and more. (Rocketts Red Glare, Sentara Community Day, U.S. Mid-Amateur USGA 2020, Lexus of Richmond)• Responsible for contact and management of vendor relationships for events.• Director of Rocketts Red Glare, a 2-day 4th of July festival with expected attendance in 2020 of 7,500 people per night.o Responsible for every facet of this event, including staff oversight, coordination of all food and non-food vendors, assisting with management of partners and sponsors, assembling, and submitting all permits, establishing beverage relationships, development of in-kind partnerships with local businesses, and creation of non-profit program in conjunction with Rocketts Red Glare (Law Tiger)• Staff oversight, coordination, and implementation of event deliverables with various stakeholders, including in-house and outsourced vendors. Show less

Brand Ambassador

• Oct 2018 - May 2020

Floor Manager

• Aug 2018 - Mar 2019

• Floor manager for boutique restaurant with 200-400 guests per meal service. • Managed and completed end-of-night sales report summaries, inventories, new hire forms, server check outs, etc. • Assisted general manager to hire, train, and discipline staff, as well as lead customer service training for staff through weekly staff meetings • Greeted guests and assisted with check in process for reservations, as well as walk in guests • Motivated staff to provide excellent customer service • Prepared and set up for various events and parties throughout dinner service • Input and maintained guests’ profiles in OpenTable, as well as arranged seating chart and organized servers’ sections prior to start of service Show less

Delivery Driver / Groovin' Express Services

• Oct 2017 - May 2018

• Responsible for preparation and transportation of delivery items • Prepared and set up for various corporate and private events • Responsible for preparation and transportation of delivery items • Prepared and set up for various corporate and private events

Styling Assistant

• Jan 2016 - Jul 2016

• Styling assistant to top NYC stylists • Provided hair styling services for high-profile movie and television industry clientele • Critical customer service provider to clients from arrival to completion • Styling assistant to top NYC stylists • Provided hair styling services for high-profile movie and television industry clientele • Critical customer service provider to clients from arrival to completion

Color Assistant

• May 2015 - Dec 2015

• Full-line stylist assistant to top NYC colorists, • Responsible for proper set up and account notation for each client • Process coordinator for services and appointments for colorist • Ensured client satisfaction and retention • Full-line stylist assistant to top NYC colorists, • Responsible for proper set up and account notation for each client • Process coordinator for services and appointments for colorist • Ensured client satisfaction and retention

Food Server

• Oct 2013 - Aug 2014

• Created welcoming atmosphere and ensured guest satisfaction • Took orders and completed set up of food items • Responsible for daily cleaning and set up of restaurant equipment • Handled payments (both cash and credit) • Created welcoming atmosphere and ensured guest satisfaction • Took orders and completed set up of food items • Responsible for daily cleaning and set up of restaurant equipment • Handled payments (both cash and credit)

Brand Ambassador/Promotional Model

• Jan 2012 - May 2013

• Worked as a promotional model for local on-premises and off-premises events • Procured product from suppliers, organized materials for events • Provided marketing feedback to major clientele, such as Jim Beam, Svedka Vodka, Pernod Ricard, Jägermeister, and Malibu. • Worked as a promotional model for local on-premises and off-premises events • Procured product from suppliers, organized materials for events • Provided marketing feedback to major clientele, such as Jim Beam, Svedka Vodka, Pernod Ricard, Jägermeister, and Malibu.