Experience

HealthOne Toronto

• Canada
• Public Health
• 1 - 100 Employee

• Administrative Assistant

  • Mar 2023 - Present

  -Handling various administrative responsibilities and completing priorities effectively while remaining efficient in delivering the tasks for all stakeholders (patients, medical staff, and supervisors). - Answering phone calls, emails, in-person requests, schedule appointments, and support visitors. - Organising and maintaining confidential records, photocopying, scanning, and filing documents. - Ensuring quality service in addressing and resolving all customer issues. -Handling various administrative responsibilities and completing priorities effectively while remaining efficient in delivering the tasks for all stakeholders (patients, medical staff, and supervisors). - Answering phone calls, emails, in-person requests, schedule appointments, and support visitors. - Organising and maintaining confidential records, photocopying, scanning, and filing documents. - Ensuring quality service in addressing and resolving all customer issues.



Clearly

• United States
• Home Health Care Services
• 1 - 100 Employee

• Team Leader

  • Apr 2022 - Mar 2023

  -Handled inquiries from clinic patients and walk-in customers professionally and courteously. -Ensured that necessary documentation and training is available to the team to support services and processes. -Assisted team members with complex and escalated issues in a timely manner. • Ensured staff is continually up to date with application, system, and process knowledge. -Handled inquiries from clinic patients and walk-in customers professionally and courteously. -Ensured that necessary documentation and training is available to the team to support services and processes. -Assisted team members with complex and escalated issues in a timely manner. • Ensured staff is continually up to date with application, system, and process knowledge.



Department for Work and Pensions (DWP)

• United Kingdom
• Government Administration
• 700 & Above Employee

• Civil Servant

  • Jun 2021 - Apr 2022

  - Exhibited polite and professional communication via phone and e-mail. - Organised and scheduled appointments and meetings with clients. - Supported with recruitment requirements to ensure all clients were fully prepared. - Exhibited polite and professional communication via phone and e-mail. - Organised and scheduled appointments and meetings with clients. - Supported with recruitment requirements to ensure all clients were fully prepared.



Harris & Co Estate Agent

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Real Estate Rental Agent

  • Sep 2020 - Jun 2021

  - Liaising between tenants and landlords to negotiate terms of tenancy and renewals when applicable - Assisting in office organisation, reception and registration of tenants - Keeping the Line Manager updated on all progress and problems - Liaising between tenants and landlords to negotiate terms of tenancy and renewals when applicable - Assisting in office organisation, reception and registration of tenants - Keeping the Line Manager updated on all progress and problems