Experience

Southern Ontario Library Service

• Canada
• Government Administration
• 1 - 100 Employee

• Consultant (Bilingual)

  • Jul 2017 - Present

• Associate Consultant (Bilingual)

  • Apr 2016 - Jul 2017



Newmarket Public Library

• Canada
• Libraries
• 1 - 100 Employee

• Community Information Coordinator

  • Nov 2015 - Apr 2016



Kids Help Phone

• Canada
• Mental Health Care
• 200 - 300 Employee

• Senior Resource Specialist, Team Lead

  • Apr 2014 - Jan 2015

  • Trained, coordinated and supervised team of five full-time staff members• Conducted weekly check-in meetings and probationary reviews for all team members• Managed all database projects in order to meet deadlines and milestones• Communicated project developments and updates with internal and external stakeholders• Prepared extensive quarterly reports for stakeholder review and approval

• Resource Coordinator

  • Feb 2013 - Apr 2014

  • Managed the resource database, including entering, reviewing and evaluating records in accordance with the internal style guide, AIRS standards and the Taxonomy of Human Services• Led database management and data collection for on-campus services in Ontario, as part of the Good2Talk helpline• Communicated with external stakeholders to address questions and concerns, or to confirm accuracy of information• Created bilingual training documents and provided ongoing database searching support to counsellors



University of Toronto

• Canada
• Higher Education
• 700 & Above Employee

• Student Library Assistant

  • Sep 2008 - Dec 2012

  • Provided orientation and references services to University of Toronto students, staff and faculty • Handled tasks at the circulation desk, including holds, cash transactions, reserves and organization of materials coming into the library• Acted as shift supervisor during staff meetings and training• Took part in the orientation and training of new student library assistants• Re-shelved books, videos, and reference materials• Assisted librarians and technicians with collection organization and management, including weeding and shelf reading• Instructed patrons on the functioning of the library catalog and retrieval of library materials• Provided technical assistance for computers, software, photocopiers, printers, and card readers

• Practicum Student

  • May 2012 - Aug 2012

  • Translated resource database content pages and project-related communications• Participated in project steering meetings, in order to establish specifications of a new resource database• Developed a database style guide, in compliance with the standards of the Alliance of Information and Referral Systems • Translated resource database content pages and project-related communications• Participated in project steering meetings, in order to establish specifications of a new resource database• Developed a database style guide, in compliance with the standards of the Alliance of Information and Referral Systems