Experience

Complete Solutions & Sourcing

• United States
• Environmental Services
• 1 - 100 Employee

• Accounts Payable Specialist

  • Nov 2022 - Present

• Facilities Management Specialist

  • Jan 2021 - Nov 2022

  -Meticulous time management and fastidious CRM management skills allowing for managing and completion of approx 1500 facilities work orders, in 1st year, building the department by 20%-Expanded department by 2 additional recruits over two year period. Leading team from hiring, onboarding to ongoing performance management, improving efficiency by 20% without sacrificing quality-Managed employee training for all new recruits over a 2 year period, offering continuous advice, guidance and mentorship on duties and best practices. -Spearheaded project time management by tracking key milestones, anticipating and escalating roadblocks or risks, and leading touchpoints with clients and vendors.-Continuously expand vendor pool through vetting new vendors and fostering genuine lasting relations with quality vendors -Collaborate cross-functionally with AP and IT to optimize best practices and streamline workflow regarding facilities invoice processing, and overall workflow and CRM Management-Developed, implemented and improved operational workflow for Facilities CRM module Show less

• Accounts Payable Specialist

  • Oct 2020 - Jan 2021



Club Fit

• United States
• Wellness and Fitness Services
• 100 - 200 Employee

• Water Safety Instructor

  • Jul 2019 - Sep 2022

• WSI coordinator

  • Jan 2020 - Oct 2020

  -Organized group and private lesson registrations and schedules for 300+ students and maintained schedules for 12 WSI’s-Managed the POS and CRM system and entered 50+ client and payment records daily with zero errors-Processed approx 300 registrations for Red Cross certification courses from Jan- March in 2020 bringing in between 10k-15k in revenue.-Built lasting rapport with clientele resulting in extremely high retention rate maintaining over 80% of clients during the year, and maintaining over 75% over two years from one school year to the next. -Fostered a collaborative, engaging and fun swim lesson environment through the use of innovative drills and practices.-Sought out new clientele, manage schedule and provide stellar customer service both in person, over the phone, and email Show less

• Swim Team Coach

  • Sep 2019 - Apr 2020

  -Customized training regimens for both group and individualized drills to help hone swimming techniques and develop stamina and speed of participants-Prepared team members for competition by building conference in and out of the water.



Children's School of Yoga

• VA locations in Westchester, NY

• Childrens Yoga Instructor

  • Sep 2018 - Apr 2020

  Provide quality group yoga instruction to children of all ages, for both General Ed and Special Need populations Modify lessons plans as needed to best serve students at various locations, while ensuring the lesson plan accessible yet fun Develop and execute individualized lesson plans for birthday parties and Girl Scout Troops Provide quality group yoga instruction to children of all ages, for both General Ed and Special Need populations Modify lessons plans as needed to best serve students at various locations, while ensuring the lesson plan accessible yet fun Develop and execute individualized lesson plans for birthday parties and Girl Scout Troops



JCC MID-WESTCHESTER

• Health, Wellness & Fitness
• 1 - 100 Employee

• Water Saftey Instructor

  • Sep 2017 - Jul 2019

  *Provide quality swim instruction to students of all ages, children and adults alike, in both private and group lessons for both General Ed and Special Needs requirements *Provide quality swim instruction to students of all ages, children and adults alike, in both private and group lessons for both General Ed and Special Needs requirements



H.O. Penn Machinery, Inc.

• United States
• Machinery Manufacturing
• 200 - 300 Employee

• Electric Power Generation Administrative Assistant

  • May 2013 - Sep 2018

  -Provide administrative support for three fast paced, high volume Sales Engineers and provide supplementary support for two additional high volume Sales engineers when needed -Collate bid binders and ensure delivery before deadline -Dispatch project quotations to various contractors -Manage incoming and outgoing calls and emails; relay messages in a timely manner -Ensure customer data is entered promptly and accurately into CRM -Perform weekly and monthly reports pertaining to CRM and product availability -Upkeep office organization of files and electronic files -Assist in training of new EPG Administrative Assistants as required Show less



Lush Fresh Handmade Cosmetics North America

• Canada
• Personal Care Product Manufacturing
• 700 & Above Employee

• Manager on Duty

  • Sep 2012 - Apr 2013

  -Executed hourly reports, and coordinated daily break schedules to ensure staffing was adequate during peak hours-Checked in incoming stock orders, organized stock room and assisted in stocking the shop floor as need-Managed month end paper work and office supply orders-Promoted teamwork to achieve mutual sales goals daily-Fostered cohesive environment, and upbeat atmosphere through coach-style leadership-Ensured general order of sales floor and of personnel-Crystal Lite-Assistant Trainer of 25 new employees, both internal and external cross location candidates. -Eco Warrior- Championed Eco awareness and recycling procedure internally, along with new innovative staff projects to work towards reducing, reusing and recycling both internally and externally of the shop. Show less

• Salesperson

  • Apr 2012 - Sep 2012

  -Assisted in training of new employees, both internal and external shop candidates-Rung up costumer transactions and banged or wrapped purchased items as needed-Maintained ever growing knowledge of products and product ingredients, both current and retro-Performed consultations with customers and various treatment demos to exhibit products purposes effectiveness -Greeted customers in a welcoming, timely, cordial and professional manner through genuine interactions



Central Avenue Chrysler Jeep Dodge Ram

• Motor Vehicle Manufacturing
• 1 - 100 Employee

• Receptionist, Business Development Representative, Office Clerk

  • Nov 2009 - Mar 2012

  -Honed time management skills while multitasking in various departments simultaneously -Coordinated and confirmed customer appointments, pre-term lease inspections and lease submission, and followed up with customers after all appointments for 15 sales personnel -Delivered first class customer service via phone as well as amazing customer experience in person -Input and maintained customer data into CRM -Assisted in business development through daily interactions with customers -Processed payments and payment records for multiple parties -Responded to customer inquiries regarding new and used inventory -Routed multiple telephone lines and logged messages -Maintained paper work and office organization Show less



Yonkers Auto Body

• Office Manager/ Service Department Representative

  • Feb 2011 - Jul 2011

  * Operated telephone switchboard and relayed messages * Processed customer payments and transactions * Scheduled appointments between customers and insurance representatives * Captured customer information, payments and daily numbers of all statistics * Ensured great interpersonal customer experience at all times * Operated telephone switchboard and relayed messages * Processed customer payments and transactions * Scheduled appointments between customers and insurance representatives * Captured customer information, payments and daily numbers of all statistics * Ensured great interpersonal customer experience at all times



Banfield Pet Hospital

• United States
• Veterinary Services
• 700 & Above Employee

• Front Desk Receptionist

  • Nov 2009 - May 2010

  -Managed opening and closing the store along with balancing the register and deposits -Delivered stellar customer service over the phone and in person -Scheduled and confirmed appointments and performed follow up calls -Engaged customers while ringing their transactions -Maintained high levels of organization and hygiene in examination rooms -Managed opening and closing the store along with balancing the register and deposits -Delivered stellar customer service over the phone and in person -Scheduled and confirmed appointments and performed follow up calls -Engaged customers while ringing their transactions -Maintained high levels of organization and hygiene in examination rooms