Alexandra Stassi

Customer Service Team Lead at Toca Madera
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Location
Scottsdale, Arizona, United States, US

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Experience

    • Spain
    • Furniture
    • Customer Service Team Lead
      • Aug 2019 - Present

      I was the team lead for the hostess team at Toca Madera in Scottsdale. I worked with high profile clientele, organized events, and assisted managers to ensure the flow of the night went smoothly. I am not in pursuit of getting into a professional career field now that I have earned my Business Degree.

    • United States
    • Higher Education
    • 700 & Above Employee
    • W. P. Carey School of Business Graduate
      • Aug 2016 - May 2020

    • United States
    • Higher Education
    • 400 - 500 Employee
    • Business
      • Aug 2015 - May 2020

      I just recently graduated from W. P. Carey School of Business with a degree in Business Communication. I have worked in the restaurant industry for 6 years now and I am looking to get into a more professional career field now that I have obtained my business degree.

    • Restaurants
    • 700 & Above Employee
    • Customer Service Representative
      • Mar 2016 - Aug 2016

      I was a key holder with the responsibly to open and close the store. I also served the customers in person, and via telephone. In this position I learned that teamwork is key in order to keep the store running efficiently.

    • United Kingdom
    • Civic and Social Organizations
    • Caretaker
      • Jan 2016 - Jun 2016

      I was the caretaker for two young children. In this position I spend the mornings, afternoon, and evenings with the children. By doing so I learned patience and understanding is important when put in compromising and frustrating positions

Education

  • Arizona State University
    Business Communication
    2015 - 2019
  • Oak Ridge High School
    High School/Secondary Diplomas and Certificates, 3.4
    2011 - 2015

Community

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