Alexandra Stassi
Customer Service Team Lead at Toca Madera- Claim this Profile
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Experience
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Toca Madera
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Spain
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Furniture
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Customer Service Team Lead
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Aug 2019 - Present
I was the team lead for the hostess team at Toca Madera in Scottsdale. I worked with high profile clientele, organized events, and assisted managers to ensure the flow of the night went smoothly. I am not in pursuit of getting into a professional career field now that I have earned my Business Degree.
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Arizona State University
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United States
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Higher Education
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700 & Above Employee
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W. P. Carey School of Business Graduate
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Aug 2016 - May 2020
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Arizona State University - W. P. Carey School of Business
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United States
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Higher Education
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400 - 500 Employee
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Business
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Aug 2015 - May 2020
I just recently graduated from W. P. Carey School of Business with a degree in Business Communication. I have worked in the restaurant industry for 6 years now and I am looking to get into a more professional career field now that I have obtained my business degree.
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Cold Stone Creamery
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Restaurants
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700 & Above Employee
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Customer Service Representative
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Mar 2016 - Aug 2016
I was a key holder with the responsibly to open and close the store. I also served the customers in person, and via telephone. In this position I learned that teamwork is key in order to keep the store running efficiently.
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Nannying
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United Kingdom
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Civic and Social Organizations
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Caretaker
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Jan 2016 - Jun 2016
I was the caretaker for two young children. In this position I spend the mornings, afternoon, and evenings with the children. By doing so I learned patience and understanding is important when put in compromising and frustrating positions
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Education
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Arizona State University
Business Communication -
Oak Ridge High School
High School/Secondary Diplomas and Certificates, 3.4