Experience

HR Solutions Pty Ltd

• Australia
• Human Resources Services
• 1 - 100 Employee

• Talent Manager

  • Nov 2021 - Present

  Responsible for end-to-end external and internal recruiting, business development and creating a warm and welcoming environment for employees within the company.Key Responsibilities:- Managing a Talent Specialist Team- Consulting with hiring managers for candidate requirements- Screening candidates through phone calls and online interviews- Coordinating interviews and compiling candidate spotlights- Advising and negotiating with clients- Coordinating the onboarding of placed candidates, with their organisations, including ensuring they are ready for their first day- Continuous check ins of placed candidates- Cold calling- Attending networking events- Retaining stakeholder relationships- Selling company products- Building out the company pipelineKey Achievements:- Ability to compile job ads- Success with sales through upselling clients and candidates to other company products- Maintaining strong stakeholder management- Coaching a teamSoftware competency:Microsoft Teams, Asana, Pipedrive (CRM), PandaDoc, MailChimp, Trello Show less

• Talent Specialist

  • Jan 2021 - Nov 2021

  Responsible for end-to-end external and internal recruiting, business development and creating a warm and welcoming environment for employees within the company.Key Responsibilities:- Consulting with hiring managers for candidate requirements- Screening candidates through phone calls and online interviews- Coordinating interviews and compiling candidate spotlights- Advising and negotiating with clients- Coordinating the onboarding of placed candidates, with their organisations, including ensuring they are ready for their first day- Continuous check ins of placed candidates- Cold calling- Attending networking eventsKey Achievements:- Ability to compile job ads- Success with sales through upselling clients and candidates to other company products- Maintaining strong stakeholder management Software competency:Microsoft Teams, Nifty, Pipedrive (CRM), PandaDoc, MailChimp, Trello Show less



The Incubator Hub

• Australia
• Technology, Information and Internet
• 1 - 100 Employee

• Advisor - Top Talent

  • Feb 2022 - Present

  Responsible for advising clients on the best hiring practices and identifying the most suitable candidates for their open positions. Key Responsibilities: - Identifying and sourcing top talent through various channels, such as networking, job boards, and social media - Building and maintaining relationships with top candidates and keeping them updated on potential job opportunities - Conducting initial screening and interviews with potential candidates to assess their qualifications and suitability for the role - Providing guidance and support to clients throughout the hiring process, from sourcing candidates to negotiating job offers - Keeping up-to-date with industry trends and best practices to ensure the client is getting the best talent for their needs - Collaborating with other departments such as HR, Legal, Compensation and Benefits to ensure all aspects of the hiring process are followed and comply with company's policies - Keeping track of candidate and client data, and using it to improve the hiring process - Providing feedback to the candidates and clients on the hiring process and outcome - Continuously looking for ways to improve the recruitment process and services offered to the clients Key Achievements: - Ability to work with multiple industry internal and external company to provide expertise - Success with sales through upselling clients and candidates to other company products - Maintaining strong stakeholder management - Coaching a team Software competency: Microsoft Teams, Asana, Pipedrive (CRM), PandaDoc, MailChimp, Trello, Canva, LinkedIn Recruiter Show less



Accor

• France
• Hospitality
• 700 & Above Employee

• Assistant Manager

  • Dec 2019 - Dec 2020

  Responsible for supervising and monitoring Team Members with true leadership ability that motivates the entire team and providing a high level of customer service to our guests.Key Responsibilities:- Oversee the daily operations of the property- Handle guest complaints efficiently, with dignity and respect for both the guest and the Accor name- Provide true leadership ability that motivates the entire team- Provide customer service to a level that is genuinely personable service style that blows our guests away- Assist in the preparation of rosters and use Excel on a daily basisKey Achievements:- Becoming the Accor Heartist Ambassador for my hotel- Creating proven great experiences for guests through receiving 5 star feedback- Being in charge of VIP guests Software competency:Sihot, VinCard Show less

• Guest Service Representative

  • Jun 2019 - Dec 2019

  Responsible for providing exceptional customer service from the heart to ensure the guest is catered for and has a 5-star stay at the hotel.Key Responsibilities:- Responding to requests promptly, efficiently and courteously- Participate in training and development programs to enhance skills and capabilities- Promote and up-sell hotel facilities through strong product knowledge- Maintain a high level of professionalism and ensure procedures are followed in relation to guest confidentiality and the issuing of room keys- Maintain procedures in relation to credit and cash transactions and accounting documentation.- Attend to guest requests efficiently and effectively, constantly striving to provide Total Guest Satisfaction- Valet ParkingKey Achievements:- Becoming head of VIP guests- Promoted to Assistant Manager after 6 monthsSoftware competency:Sihot, VinCard Show less



The Walt Disney Company

• United States
• Entertainment Providers
• 700 & Above Employee

• Intern

  • Jan 2018 - Jan 2019

  I participated in the Disney International College Program, working as a lifeguard and as a merchandise retail assistant at The Walt Disney World Parks. I was responsible for understanding and displaying the core values of Walt Disney and upholding the Disney standard of customer service as well as creating a memorable and magical experience for guests visiting from all around the world Key Responsibilities: - Maintaining the Disney Core values - Ensuring the safety of all guests in and out of the water by rule enforcing, and scanning and watching my water - Maintained the pool decks cleanliness ensuring it was always show ready - 4 hours of monthly training to retain license with Jeff Ellis Management Key Achievements: - Lifeguard license achieved from Jeff Ellis Management - Receiving Lifeguard of the Day awards throughout my entire Lifeguard Career - Awarded customer service award with a thank you letter written by the parents of a saved child - Receiving core value awards from Senior staff for displaying the Disney values Show less



Mantra Group

• Australia
• Hospitality
• 300 - 400 Employee

• Guest Service Representative

  • May 2017 - Dec 2017

• Food And Beverage Attendant

  • Apr 2014 - May 2017