Experience

HAYRO

• Armenia
• Staffing and Recruiting
• 1 - 100 Employee

• Recruiter

  • Jul 2023 - Present

  • Sourcing globally (Source candidates through various channels, including online job boards, social media platforms, networking events, and direct sourcing) • Review and screen resumes, conduct initial interviews, and assess candidates' qualifications, skills, and cultural fit • Maintain and update the applicant tracking system (ATS) to track candidate progress and maintain accurate records • Build and maintain a strong pipeline of qualified candidates for current and future job… Show more • Sourcing globally (Source candidates through various channels, including online job boards, social media platforms, networking events, and direct sourcing) • Review and screen resumes, conduct initial interviews, and assess candidates' qualifications, skills, and cultural fit • Maintain and update the applicant tracking system (ATS) to track candidate progress and maintain accurate records • Build and maintain a strong pipeline of qualified candidates for current and future job openings • Stay up-to-date with industry trends, market conditions, and competitive intelligence to form recruitment strategies Show less



FIFA World Cup Qatar 2022

• Qatar
• Spectator Sports
• 700 & Above Employee

• Spectator Sevices Supervisor

  • Nov 2022 - Dec 2022

  Doha, Qatar Role: • Develop and integrate the Spectator Services project plan with the FIFA World Cup Qatar 2022 overall project plan. Identify risks, gaps and opportunities for efficiencies and proactively communicate the project status, issues & risks to the Spectator Services Manager • Act as Subject Matter Expert for the development of the SPS Policies and Procedures. Responsible for the review of other key functional areas policies and procedures that impact SPS operations and ensure their… Show more Role: • Develop and integrate the Spectator Services project plan with the FIFA World Cup Qatar 2022 overall project plan. Identify risks, gaps and opportunities for efficiencies and proactively communicate the project status, issues & risks to the Spectator Services Manager • Act as Subject Matter Expert for the development of the SPS Policies and Procedures. Responsible for the review of other key functional areas policies and procedures that impact SPS operations and ensure their policies and procedures and aligned and integrated with SPS policies and procedures Achievements: • Successful development and delivery of the Spectator Services operations training to volunteers • Effective and consistent planning, readiness, and successful delivery of Spectator Services operations for Qatar stadium • Delivering the best customer service experience for spectators of the match and the whole tournament • Successful cooperation with other business units (security, cleaning, ticketing etc.) and as a result resolution of the most challenging queries from spectators Show less



BXB by Boxberry

• Russian Federation
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Human Resources Associate

  • Feb 2020 - Apr 2022

  Moscow Role: • Source, headhunt and recruit staff • Conduct interviews in Russian and in English, evaluate, shortlist and present the most relevant candidates to Hiring Managers and top management • Collaborate with Hiring Managers directly, develop and implement a hiring strategy, introduce recruitment processes, elaborate evaluation tools in compliance with corporate values, train and support hiring managers • Prepare and present job offers, conduct negotiations with candidates •… Show more Role: • Source, headhunt and recruit staff • Conduct interviews in Russian and in English, evaluate, shortlist and present the most relevant candidates to Hiring Managers and top management • Collaborate with Hiring Managers directly, develop and implement a hiring strategy, introduce recruitment processes, elaborate evaluation tools in compliance with corporate values, train and support hiring managers • Prepare and present job offers, conduct negotiations with candidates • Contribute to HR team projects (hiring managers training, talent mapping, internal policies and recruitment templates updates, adaptation process implementation etc.) Show less



JamesEdition

• Netherlands
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Success / Sales Manager

  • Oct 2018 - Feb 2020

  Amsterdam, North Holland, Netherlands Role: • B2B subscription ales to companies selling luxury goods (yachts, cars, real estate), managing and reaching out to accounts located in various parts of the world: EMEA, US, Australia • Monitoring performance, sharing reporting, creating common advertising campaigns • Clients onboarding, renewals and upsell: take the lead to manage the renewal negotiations with customers, from requirements gathering to the finalization of agreements. Looking for upsell and sales… Show more Role: • B2B subscription ales to companies selling luxury goods (yachts, cars, real estate), managing and reaching out to accounts located in various parts of the world: EMEA, US, Australia • Monitoring performance, sharing reporting, creating common advertising campaigns • Clients onboarding, renewals and upsell: take the lead to manage the renewal negotiations with customers, from requirements gathering to the finalization of agreements. Looking for upsell and sales opportunities • Maintain and support existing classified advertisers on a regular basis to build long-term relations, do everything to avoid clients' churn • Business development: contacting software systems all over the world to build relationship in order to provide integration for the clients • Initiate ideas to help build and develop classified features to enable JamesEdition to maintain our position as a global market leader Achievements: • Top performer in the group: closing 30+ deals per month • Managing 100+ accounts per month, successful upselling to the biggest of them • Remaining consistently aware of clients’ circumstances, business/market trends and maintaining a high level of professionalism • Successful relationship with the most valuable customers • Very quick and proactive resolution of all customers’ issues Show less



Avito

• Russian Federation
• Technology, Information and Internet
• 700 & Above Employee

• Business Assistant to CEO

  • Aug 2016 - Sep 2018

  Moscow, Russia Business Assistant to CEO Role: • Providing support in conceptualization, planning, coordination and logistical organization of different types of events/projects and other relevant activities for top management • Interpreting and translating • Dealing with taxes, insurance etc. • Reviewing CV of potential candidates. Achievements: • Successful organization events for CEO and top managers • Effective forecasting and managing cost centre budget • Undertaking… Show more Business Assistant to CEO Role: • Providing support in conceptualization, planning, coordination and logistical organization of different types of events/projects and other relevant activities for top management • Interpreting and translating • Dealing with taxes, insurance etc. • Reviewing CV of potential candidates. Achievements: • Successful organization events for CEO and top managers • Effective forecasting and managing cost centre budget • Undertaking ad-hoc assignments and projects resulting in effective time management of CEO Show less



Media Markt Russia

• Retail
• 1 - 100 Employee

• Specialist

  • Nov 2011 - Feb 2015

  Moscow, Russia Specialist Role: • Communicating to the branches the decisions and updates, made in HQ concerning the projects • Creation and implementation of a consolidated Service POS-concept • Conducting a research of customers’ satisfaction level on the basis of NPS • Cooperation with company departments and top management concerning service sales promotion: (creation of POS and advertising materials, implementation of advertising campaigns, implementation of staff motivation… Show more Specialist Role: • Communicating to the branches the decisions and updates, made in HQ concerning the projects • Creation and implementation of a consolidated Service POS-concept • Conducting a research of customers’ satisfaction level on the basis of NPS • Cooperation with company departments and top management concerning service sales promotion: (creation of POS and advertising materials, implementation of advertising campaigns, implementation of staff motivation programs, trainings) • Cooperation with HQ in Germany concerning service projects Achievements: • Successful launch and operational support of projects: "Insurance of goods", “Power Service”, “Warranty Plus”, “Local Photo island” (market research, negotiations with partners, consulting the branches, business processes optimization) • Successful handling of trainings to branch employees on the projects • Creation of a consolidated OMNI-concept (service online and offline portfolio unification). Show less