• Mar 2023 - Present

The Marine Terminal Operations Coordinator provides full time (40 hours per week) work to support the operations and administration of the Port of Olympia’s Marine Terminal. This includes coordinating the scheduling of ships, trucks, rail for cargo, longshore labor and various support services. It requires interacting with ship agents and maintaining smooth operational relationships with tenants and customers. Daily work requires both office and on-dock activities. This position reports directly to the Marine Terminal Operations Manager. Show less

• Feb 2022 - Mar 2023

Assistant Manager

• Jun 2021 - Feb 2022

My role is to ensure an excellent store experience and be a role model for building relationships with Customers and Associates. I am passionate about aligning myself with the business needs and achieving store goals. With proven success at achieving results both independently and through others by fostering a spirit of teamwork. My customers come to us to fulfill a need, complete a project on their boat, or gather items for a great day on the water; I guide my team to ensure customers leave with the right products to make that happen. Each interaction with a West Marine Customer is my opportunity to exceed their expectations and ensure they remain a loyal Customer. Show less

Operations Manager

• Apr 2019 - Aug 2021

Managed a fleet of 40+ boats at 7 locations throughout Washington. Responsible for leading, directing and managing all site operations to ensure consistency and high levels of service, profitability and compliance. Duties: • Managing all aspects of business operations and logistics of the organization • Hiring, Training, and managing a seasonal staff of 30+. • Implementing policy, planning, and strategy. • Making sure that all fleet vehicles are operating and maintained in a safe condition and cost effective manner. • Ensuring that each department operates in compliance with all legal requirements and policy. • Keeping abreast of emerging technology changes and innovations. • Conducting annual performance reviews of all staff. • Maintaining a clean, professional and safe working environment. • Overseeing, auditing, budgeting and inventories. Show less

First Mate

• Sep 2018 - Dec 2018

First mate on Maui Princess a 120 ft mono-haul 99 GRT vessel. Aided in boat operations and management, line handling, and maintenance. When leading dinner cruises acted as a sever, bartender, and galley personal. First mate on Maui Princess a 120 ft mono-haul 99 GRT vessel. Aided in boat operations and management, line handling, and maintenance. When leading dinner cruises acted as a sever, bartender, and galley personal.

First Mate/ Office Assistant

• Nov 2016 - Aug 2018

First mate on Hokulani a 42ft sailing trimaran. Lead daytime snorkel trips to Kealakekua Bay, and nighttime wild manta ray snorkels. Made reservations using Fareharbor and sale transactions using square. First mate on Hokulani a 42ft sailing trimaran. Lead daytime snorkel trips to Kealakekua Bay, and nighttime wild manta ray snorkels. Made reservations using Fareharbor and sale transactions using square.

Captain/ First Mate

• Jan 2016 - Aug 2018

• Captained Makai a 30ft 500hp powerboat. Guided whale watches and snorkel tours. • First mate on No Wiki a 50ft Lagoon 500. This sailing vessel provided a high-end customer experience. As first mate I aided in boat operations, bartended, cooked, lifeguarded, and acted as a snorkel guide. • Captained Makai a 30ft 500hp powerboat. Guided whale watches and snorkel tours. • First mate on No Wiki a 50ft Lagoon 500. This sailing vessel provided a high-end customer experience. As first mate I aided in boat operations, bartended, cooked, lifeguarded, and acted as a snorkel guide.

First Mate/ Reservationist

• May 2016 - Aug 2017

Dolphin Discoveries offers a unique ocean experiences that create memories for a lifetime. I guided snorkel and dolphin adventures on single haul ribbed boats. As crew I taught people about local spinner dolphins and ocean marine life, and help the captain run the boat. Also, took reservations using Fareharbor. Dolphin Discoveries offers a unique ocean experiences that create memories for a lifetime. I guided snorkel and dolphin adventures on single haul ribbed boats. As crew I taught people about local spinner dolphins and ocean marine life, and help the captain run the boat. Also, took reservations using Fareharbor.

Operations Assistant

• Nov 2015 - May 2016

• Guest Services: Responsible for providing sensational customer service, and creating a welcoming atmosphere for guests in a fun, outdoor environment, while assisting in pre and post dolphin experiences, and making reservations at Dolphin Quest Hawaii. • Education: Acted as the host when getting guests ready for their programs with a fun energetic attitude. Responsible for leading school programs for grades K-6 and kids quest education programs for ages 5-9. Lead a guided snorkel using underwater scooters. Lead Q&A sessions for guests of the hotel answer questions about dolphin quest, dolphins and promoted programs. • Productions / Retail: Took posed and candid photos of patrons during dolphin encounters. Sold and edit photos. Also, sold and restocked merchandise in gift shop. Show less