Experience

Europa Market

• United States
• Retail
• 1 - 100 Employee

• Deli Second in charge/Assistant

  • Aug 2014 - Mar 2015

  Putting customers at the heart of all decisions. 150% customer focus Managing stressful situations Able to tactfully deal with difficult customers Enforcing strict rules and regulations in the work place Clearly communicating information to staff Strong organisational skills Selecting, building relationships with and managing suppliers Monitoring and reviewing store performance on a regular daily, weekly and monthly basis. Implementing store compliance and health and safety procedures. Recognising and rewarding good staff performance. Monitoring product availability levels throughout the day and replenish stocks to ensure 100% availability. Developing business links within the local community. Working with the visual team to manage displays within the store. Deciding on store layouts. Recruiting the right people with the right behaviours in to the right jobs and ensuring they are given access to the right training. Managing the stores budget, and keeping costs under control. Getting feedback and capturing data from customers.



Delish on Hamilton

• Mangement

  • 2013 - 2014



Coles

• United States

• Deli Assistant

  • Jan 2012 - Nov 2013



Woolworths Safeway

• Deli Assistant/ Second in Charge

  • 2002 - 2009