Experience

University of Massachusetts Amherst

• United States
• Higher Education
• 700 & Above Employee

• Teaching Assistant

  • Feb 2023 - Present



New England Farm Workers' Council

• Non-profit Organizations
• 1 - 100 Employee

• Voucher Counselor

  • Mar 2018 - Jun 2021

  - Served 350 families in Hampshire and Franklin County providing childcare subsidies - Partnered with regional community network groups - Enrolled and managed families on the statewide waiting list KinderWait - Coordinated with DCF and DTA on mutual clientele cases across the state - Counseled clients on identifying quality childcare and navigating the voucher system - Served 350 families in Hampshire and Franklin County providing childcare subsidies - Partnered with regional community network groups - Enrolled and managed families on the statewide waiting list KinderWait - Coordinated with DCF and DTA on mutual clientele cases across the state - Counseled clients on identifying quality childcare and navigating the voucher system



Catholic Charities Agency

• Springfield, Massachusetts Area

• Refugee Case Worker

  • Feb 2017 - Mar 2018

  - Managed a caseload of 30 refugee arrivals providing intensive case management - Implemented state policies and regulations adhering to government timelines - Developed and oversaw agency donation program in-kind and monetary - Partnered with local social service agencies to address housing and ESOL needs - Trained agency interns on case management and refugee program procedures - Managed a caseload of 30 refugee arrivals providing intensive case management - Implemented state policies and regulations adhering to government timelines - Developed and oversaw agency donation program in-kind and monetary - Partnered with local social service agencies to address housing and ESOL needs - Trained agency interns on case management and refugee program procedures



AmeriCorps VISTA

• United States
• Government Administration
• 700 & Above Employee

• New Americans Project Coordinator

  • Feb 2016 - Feb 2017

  - Partnered with community and state agencies to address the gaps in services - Assisted staff in directly providing concrete refugee needs - Facilitated a weekly refugee women’s group and a workshop in local schools - Assisted in identifying and managing over 100 volunteers to work with newly arrived refugees - Coordinated donation-in-kind and community service events attended by 100-plus people - Partnered with community and state agencies to address the gaps in services - Assisted staff in directly providing concrete refugee needs - Facilitated a weekly refugee women’s group and a workshop in local schools - Assisted in identifying and managing over 100 volunteers to work with newly arrived refugees - Coordinated donation-in-kind and community service events attended by 100-plus people



AmeriCorps NCCC

• United States
• Government Administration
• 700 & Above Employee

• FEMA Corps Member

  • Feb 2015 - Nov 2015

  - Completed over 1900 hours of community service during 3 project rounds across the U.S. - Trained in emergency management by the Federal Emergency Management Agency - Recruited new members as a marketing assistant for the NCCC Program - Completed over 1900 hours of community service during 3 project rounds across the U.S. - Trained in emergency management by the Federal Emergency Management Agency - Recruited new members as a marketing assistant for the NCCC Program



Westfield State University

• United States
• Higher Education
• 700 & Above Employee

• Orientation Leader

  • Jun 2012 - Oct 2013

  - Oriented 7 summer sessions of 700-plus new students and parents to WSU - Promoted to team captain after 1 year, managed a team of 5 orientation leaders - Conducted and implemented trainings in conflict resolution, leadership and communication - Directed the Logistics Office as assistant to the Logistics Coordinator answering phones and emails - Oriented 7 summer sessions of 700-plus new students and parents to WSU - Promoted to team captain after 1 year, managed a team of 5 orientation leaders - Conducted and implemented trainings in conflict resolution, leadership and communication - Directed the Logistics Office as assistant to the Logistics Coordinator answering phones and emails



Berkshire Juvenile Court

• Pittsfield, Massachusetts, United States

• Intern

  • Jun 2013 - Aug 2013

  - Worked alongside the juvenile probation officers in the office - Appeared in several court proceedings, responsible for collecting the necessary files for the probation officers - Worked alongside the juvenile probation officers in the office - Appeared in several court proceedings, responsible for collecting the necessary files for the probation officers