Alexandra Quarry

Operations Specialist at Advanced Technology Consulting (ATC)
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Contact Information
us****@****om
(386) 825-5501
Location
Cincinnati Metropolitan Area

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5.0

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/ Based on 2 ratings
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LinkedIn User

The hardest-working, detail-oriented teammate I have ever seen / had the pleasure of working with. Alexandra understands the assignment and is collaborative in her approach. I would want to be on her team on any project, as it is sure to succeed and remain.

Britnee Colvin, MHA

Alexandra is a born problem solver and tackles the needs of clients and customers making them a priority. I had the opportunity to witness Alexandra’s dedication to her work while working closely with her for 5 years. She is a hardworking team player with leadership characteristics and does not hesitate to take action and jump in where needed. With her positive attitude and contagious enthusiasm for providing top notch service, Alexandra is the kind of individual any organization would be lucky to have.

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Operations Specialist
      • May 2023 - Present

    • Jr Consultant
      • Oct 2021 - May 2023

      - Main focus on providing consulting services to clients in the areas of voice, network, cloud, andcybersecurity services- Conduct comprehensive technology assessments of our client's existing technology infrastructureand utilize our portfolio of over 400 vendors to architect customized solutions that meet their specificneeds- Internal tool development and UX Design; Custom Contact Center coding and build- Responsible for project managing and implementing technology solutions from start to finish, ensuringthat all projects are delivered on time, within budget, and to the highest quality standards3- Stay up-to-date with emerging technologies and industry trends to ensure we are always offering ourclients the latest and most innovative solutions Show less

    • Super Support Technician
      • Apr 2021 - Oct 2021

      - 95%+ CSAT score at all times- Entered position with no industry knowledge; was able to learn and get up to speed at a rapid pace- Promoted to Jr Consultant after six months in position

    • United States
    • Higher Education
    • 700 & Above Employee
    • Agile Project Leader
      • Jan 2019 - May 2019

      - Built a pioneering, comprehensive, knowledge base website for MU's CTE that houses information on Agile in Education- first of its kind - Responsible for entire project— inception to completion (back-end and front-end development, content and research, design, communication with stakeholders and direct client representative, etc.) - Professional presentation and communication skills utilized to receive stakeholder feedback that was used to create solutions to roadblocks and problems addressed - Worked in sprints, hosted daily stand-ups, collaboration with other teams, constant interpersonal communication— both formal and informal, retrospectives Show less

Education

  • Miami University
    Bachelor's Degree, Information Technology with an Agile Concentration
  • Miami University
    Associate's Degree, Applied Science (Earth Science Focus)
  • Mount Notre Dame High School
    High School Diploma

Community

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