Experience

Total Merchant Concepts

• United States
• Financial Services
• 1 - 100 Employee

• Trusted Business Consultant

  • Feb 2022 - Present

  Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card… Show more Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card terminals. Filed and handled sensitive information and documents for our Merchants. Programmed and installed credit card terminals, as well as providing training on the new terminals to our Merchants. Show less Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card… Show more Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card terminals. Filed and handled sensitive information and documents for our Merchants. Programmed and installed credit card terminals, as well as providing training on the new terminals to our Merchants. Show less



Swine Moonshine & Whiskey Bar

• Server

  • Mar 2021 - Jan 2022

  Learned about the manufacture, types, and production of whiskey. Memorized orders and placed them in our POS. Enhanced sales by respectfully advising suitable items to improve our patrons dining experience. In peak hours, sold 30% more than other employees while ensuring customer enjoyment. Learned about the manufacture, types, and production of whiskey. Memorized orders and placed them in our POS. Enhanced sales by respectfully advising suitable items to improve our patrons dining experience. In peak hours, sold 30% more than other employees while ensuring customer enjoyment.



BRIX TAVERN, LLC

• United States
• Restaurants

• Bartender/Server

  • Mar 2021 - Jan 2022

  Set up and prepared the bar and restaurant at the start of and throughout the shift. Able to serve large parties, with multiple checks. Served and bartended during our bottomless mimosa breakfast. To make appropriate recommendations for guests' meals, I thoroughly familiarized myself with all menus, cocktails, and wines offered. Additionally, I bartended at catering events and served at partner locations when needed. Set up and prepared the bar and restaurant at the start of and throughout the shift. Able to serve large parties, with multiple checks. Served and bartended during our bottomless mimosa breakfast. To make appropriate recommendations for guests' meals, I thoroughly familiarized myself with all menus, cocktails, and wines offered. Additionally, I bartended at catering events and served at partner locations when needed.



Red Robin

• Design
• 1 - 100 Employee

• Server/Shift Supervisor

  • Feb 2018 - Mar 2021

  Oversaw the restaurant and employees which included cutting the floor and kitchen and making sure the restaurant was flowing properly. Confirmed food was going out accurately and that all safety and health regulations were followed. Counted tills and completed necessary reporting for end of day and securely closing the restaurant. Dealt with reasonable and unreasonable guest complaints in a professional manner. Took orders, entered them into the POS. Brought drinks and food to guests as well as… Show more Oversaw the restaurant and employees which included cutting the floor and kitchen and making sure the restaurant was flowing properly. Confirmed food was going out accurately and that all safety and health regulations were followed. Counted tills and completed necessary reporting for end of day and securely closing the restaurant. Dealt with reasonable and unreasonable guest complaints in a professional manner. Took orders, entered them into the POS. Brought drinks and food to guests as well as taking payments and handling cash at end of meals. I regrettably am also able to sing Happy Birthday songs Show less Oversaw the restaurant and employees which included cutting the floor and kitchen and making sure the restaurant was flowing properly. Confirmed food was going out accurately and that all safety and health regulations were followed. Counted tills and completed necessary reporting for end of day and securely closing the restaurant. Dealt with reasonable and unreasonable guest complaints in a professional manner. Took orders, entered them into the POS. Brought drinks and food to guests as well as… Show more Oversaw the restaurant and employees which included cutting the floor and kitchen and making sure the restaurant was flowing properly. Confirmed food was going out accurately and that all safety and health regulations were followed. Counted tills and completed necessary reporting for end of day and securely closing the restaurant. Dealt with reasonable and unreasonable guest complaints in a professional manner. Took orders, entered them into the POS. Brought drinks and food to guests as well as taking payments and handling cash at end of meals. I regrettably am also able to sing Happy Birthday songs Show less

• Trusted Business Consultant

  • Feb 2009 - Dec 2017

  Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card… Show more Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card terminals. Filed and handled sensitive information and documents for our Merchants. Programmed and installed credit card terminals, as well as providing training on the new terminals to our Merchants. Show less Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card… Show more Found appropriate credit card processing option that fit each businesses specific needs. Set up accounts for new Merchant's to have the ability to accept credit cards for their business. Educated business owners to the aspects of the Merchant Services Industry. Provide explanation of billing and assisted Merchants with ways to minimize the cost of their monthly bill. Assisted Merchants and provided troubleshooting during Technical Support issues with their credit card terminals. Filed and handled sensitive information and documents for our Merchants. Programmed and installed credit card terminals, as well as providing training on the new terminals to our Merchants. Show less



Prestige Payment Systems

• Business Supplies & Equipment
• 1 - 100 Employee

• Account Executive

  • May 2007 - Feb 2009

  Outbound call center to solicit retail businesses for Merchant Services processing. Assure the profitable pricing of Merchant accounts. Meet established bankcard and POS goals. Prepare weekly and monthly sales reports as needed. Remain knowledgeable in all phases of payment processing and operational processes. Outbound call center to solicit retail businesses for Merchant Services processing. Assure the profitable pricing of Merchant accounts. Meet established bankcard and POS goals. Prepare weekly and monthly sales reports as needed. Remain knowledgeable in all phases of payment processing and operational processes.



New Edge Networks

• United States
• Telecommunications
• 1 - 100 Employee

• Lead Generation Representative

  • Mar 2006 - Sep 2006

  Outbound call center to senior corporate executives to generate initial meetings for Account Managers. Updated computer database with information gleaned from prospects in the course of daily calling. Confirmed meetings via phone, fax, letter, or e-mail to Account Managers and their prospects. Fulfilled prospect requests for product/service literature or other company information. Made regular, scheduled contact with identified “best” prospects. Coordinated scheduled… Show more Outbound call center to senior corporate executives to generate initial meetings for Account Managers. Updated computer database with information gleaned from prospects in the course of daily calling. Confirmed meetings via phone, fax, letter, or e-mail to Account Managers and their prospects. Fulfilled prospect requests for product/service literature or other company information. Made regular, scheduled contact with identified “best” prospects. Coordinated scheduled meetings with assigned AM's calendars. Show less Outbound call center to senior corporate executives to generate initial meetings for Account Managers. Updated computer database with information gleaned from prospects in the course of daily calling. Confirmed meetings via phone, fax, letter, or e-mail to Account Managers and their prospects. Fulfilled prospect requests for product/service literature or other company information. Made regular, scheduled contact with identified “best” prospects. Coordinated scheduled… Show more Outbound call center to senior corporate executives to generate initial meetings for Account Managers. Updated computer database with information gleaned from prospects in the course of daily calling. Confirmed meetings via phone, fax, letter, or e-mail to Account Managers and their prospects. Fulfilled prospect requests for product/service literature or other company information. Made regular, scheduled contact with identified “best” prospects. Coordinated scheduled meetings with assigned AM's calendars. Show less



Elite Fundraising

• Truck Transportation
• 1 - 100 Employee

• Sales Representative

  • Apr 2003 - Mar 2006

  Outbound call center contacting religious and educational based organizations to help them raise money through a discount card fundraiser. Duties included; cold calling, call backs, answering questions, and signing up new accounts. Outbound call center contacting religious and educational based organizations to help them raise money through a discount card fundraiser. Duties included; cold calling, call backs, answering questions, and signing up new accounts.



Farmers Insurance

• United States
• Real Estate
• 100 - 200 Employee

• Receptionist

  • Jan 1999 - Jun 2001

  Answered telephones lines for the insurance agency. Duties included; filing, computer entry, customer contact, and telemarketing. Answered telephones lines for the insurance agency. Duties included; filing, computer entry, customer contact, and telemarketing.



Gregerson and Langsdorf, Attorney’s at Law

• Clerical

  • Jun 2000 - Sep 2000

  During my summer of working as an intern for this law firm as part of my participation in the Legal Magnet at Fort Vancouver High School. My duties included answering phones, filed and setting appointments for clients. I was also able to gain knowledge of a real courtroom experience, as well as civil trials, through court room observation. During my summer of working as an intern for this law firm as part of my participation in the Legal Magnet at Fort Vancouver High School. My duties included answering phones, filed and setting appointments for clients. I was also able to gain knowledge of a real courtroom experience, as well as civil trials, through court room observation.