Experience

HVAC Technologies

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Customer Service Leader

  • Dec 2021 - Present

  Handling inbound/outbound phone calls, helping customers with ordering, or assisting them with an issue regarding their order. Filing claims with the carrier. Assisting with returns/refunds. Handling inbound/outbound phone calls, helping customers with ordering, or assisting them with an issue regarding their order. Filing claims with the carrier. Assisting with returns/refunds.



James' Third Base

• Server



Foot Solutions

• Assistant Manager

  • Apr 2011 - Jun 2022

• Team Lead

  • Apr 2009 - Jun 2022

  Knowledgeable on and able to sell medical shoes, custom orthotics, and over the counter orthotics. Knowledgeable about basic feet issues and able to fill prescriptions per physician's specifications. Handled paper work such as customer charts, return authorization forms, invoicing and purchasing, as well as receiving.