Alexandra Moise

HR Processes & Systems Transformation Manager at Athlon International
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Contact Information
Location
The Randstad, Netherlands, NL
Languages
  • English Full professional proficiency
  • Spanish Limited working proficiency
  • German Limited working proficiency
  • Turkish Elementary proficiency

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Credentials

  • Agile Certified Product Manager and Product Owner Credential (ACPM)
    Scaled Agile, Inc.
    Apr, 2021
    - Sep, 2024
  • Workday Talent and Performance module
    -
    Jan, 2016
    - Sep, 2024
  • Workday fundamentals
    -
    Jan, 2015
    - Sep, 2024
  • Gamification
    Coursera
    May, 2013
    - Sep, 2024
  • ServiceNow HRAdmin
    ServiceNow
  • ServiceNow fundamentals
    ServiceNow

Experience

    • Netherlands
    • Financial Services
    • 100 - 200 Employee
    • HR Processes & Systems Transformation Manager
      • Mar 2023 - Present

      - member of the Center of Excellence Global team - responsible of aligning, simplifiying and ensuring compliance of HR processes globally, user adoption of SuccessFactors - HR Transformation Lead for the Workday&ServiceNow implementation for Athlon (as part of the Mercedes-Benz digital transformation) - member of the Center of Excellence Global team - responsible of aligning, simplifiying and ensuring compliance of HR processes globally, user adoption of SuccessFactors - HR Transformation Lead for the Workday&ServiceNow implementation for Athlon (as part of the Mercedes-Benz digital transformation)

    • Netherlands
    • Hospitals and Health Care
    • 700 & Above Employee
    • Subject Matter Expert HRIS Global tools (ServiceNow)
      • Jun 2017 - Mar 2023

      - translating business needs into viable features and solutions for the HR Portal & Case Management system ( ServiceNow) & Document management tool ( Opentext )- liasing with IT counterparts for bug fixes and optimal solution functioning- create and deliver upon solutions’ roadmap

    • Workday Training & Processes Specialist
      • Jan 2015 - May 2017

      - Workday training & processes: ensure proper communication on implemented change requests & defects, create & improve documentation (HR & end user materials), training materials for the PPS organization, external vendor management for training support - Project & content management for several projects:1. Workday HR curriculum: develop a set of 12 Workday e-learnings for HR in collaboration with Philips University; responsible for coordinating content creation, create and ensure follow up on timelines and roles & responsibilities, act as connector between Subject Matter Experts, Philips University and external vendor, identify potential risks and possible mitigation2. HR language strategy: redefine and align Integrated Philips Services language strategy for HR systems, HR Portal content and end-user materials; create project plan, align with stakeholders (content specialists, IPS leadership team, communication lead, Centers of Expertise), ensure follow up on defined actions3. WoW for communication on implemented CRs & defects: design in collaboration with IT and HR Information Systems team a new SharePoint solution to keep track of change requests, define roles & responsibilities and WoW. Show less

    • Knowledge Base Officer
      • Dec 2013 - Jan 2015

      - Implementation of a new Learning Management System (CSoD) & new HR system (Workday): developing training material for PPS Contact Center Advisors; keeping knowledge data base up to date; preparing weekly exercises and tips & tricks for self-study- Responsible of maintaining the knowledge base up to date: follow up on Workday CRs implementation and maintain training and end-user materials up to date; align proposed changes with different stakeholders.- Lead FAQ optimization process project:o Develop new process & format for updating/creating FAQs used in the PPS centers by aligning with different stakeholderso Organize meetings to align on decisions, roles & responsibilitieso Prepare briefing materials for relevant stakeholderso Ensure follow up from stakeholders within agreed timelineso Test the new knowledge base tool in the case management system and interact with developer to improve the solution Show less

    • Corporate Social Responsability /Public Relations
      • Jan 2012 - Jul 2012

      Daily written press monitoring Annual Report writing Direct involvement in "Together for each and everyone" program - weekly contact with beneficiaries, projects evaluation Articles for the internal magazine "Premium" Daily written press monitoring Annual Report writing Direct involvement in "Together for each and everyone" program - weekly contact with beneficiaries, projects evaluation Articles for the internal magazine "Premium"

Education

  • Tilburg University
    Pre-Master's degree, Human Resource Studies
    2012 - 2013
  • Economic Studies Academy
    Master's degree, Business Administration and Management, English line
    2010 - 2012
  • Economic Studies Academy
    Bachelor's degree, Business Administration and Management, General
    2007 - 2010

Community

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