Experience

CharterUP

• United States
• Technology, Information and Internet
• 100 - 200 Employee

• Customer Success Account Manager

  • Apr 2023 - Present



OTR Solutions

• United States
• Financial Services
• 200 - 300 Employee

• Bilingual Account Manager

  • Mar 2022 - Mar 2023

  Managing 500+ individual accounts with open invoice aging of up to $15mil. Running a book of business in collaboration with two of OTR’s largest partnerships, Freight4U and Simplex. Leading a team to effectively process and pay hundreds of daily client invoices, take client phone calls and emails, and follow up on older issues and aging, and collaborate with other departments at OTR.Promoted twice within tenure at OTR Solutions:Bilingual Senior Account Coordinator: July 2021 - March 2022Bilingual Account Coordinator: September 2020 - July 2021 Show less

• Senior Bilingual Account Coordinator

  • Jul 2021 - Apr 2022

• Bilingual Account Coordinator

  • Aug 2020 - Jul 2021



New American Pathways

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• AmeriCorps: Refugee Resettlement Education Coordinator

  • Sep 2019 - Jul 2020

  Coordinate and execute refugee resettlement educational activities including cultural orientation, Marta bus orientation, home management training, community resource navigation, and organization of workshops with community partners on various topics. Teach and mentor at middle school after school program for refugee youth. Experience working remotely including creating virtual workshops, interpretation for Spanish speaking clients, and supporting after school students virtually. Coordinate and execute refugee resettlement educational activities including cultural orientation, Marta bus orientation, home management training, community resource navigation, and organization of workshops with community partners on various topics. Teach and mentor at middle school after school program for refugee youth. Experience working remotely including creating virtual workshops, interpretation for Spanish speaking clients, and supporting after school students virtually.



Joy Cafe

• United States
• Food Production
• 1 - 100 Employee

• To Go Counter Server

  • Sep 2016 - Aug 2019

  Took carry out orders, trained new employees, organized opening and closing procedures, kept dessert display presentable and up to health code, accurately took orders, ensured speed and accuracy of orders, and worked effectively with team members to deliver an exceptional guest experience. Took carry out orders, trained new employees, organized opening and closing procedures, kept dessert display presentable and up to health code, accurately took orders, ensured speed and accuracy of orders, and worked effectively with team members to deliver an exceptional guest experience.



International Rescue Committee

• Clarkston, Georgia

• Youth Futures Intern

  • Aug 2017 - Dec 2017

  Mentored and tutored refugee youth aged 14-20, worked with students one on one and in small groups to complete homework assignments, practice English, and learn about American culture. Mentored and tutored refugee youth aged 14-20, worked with students one on one and in small groups to complete homework assignments, practice English, and learn about American culture.



Kumon North America, Inc.

• United States
• Education Administration Programs
• 700 & Above Employee

• Teacher

  • Jul 2014 - Aug 2015

  Taught basic concepts of math and reading to children, graded classwork and tests. Taught basic concepts of math and reading to children, graded classwork and tests.