Experience

InfoSend, Inc.

• United States
• Information Technology & Services
• 1 - 100 Employee

• Marketing Coordinator

  • Sep 2022 - Present

  InfoSend has provided business process outsourcing services since 1996, handling the processing and distribution of 220 million documents annually for industries throughout the United States. InfoSend's Customer Engagement platform offers a single-source provider to reach customers with effective and timely interactions. InfoSend is strategically located with facilities across the nation, ensuring regional access to the USPS and disaster mitigation.

• Customer Support Specialist

  • May 2021 - Sep 2022

  InfoSend has provided business process outsourcing services since 1996, handling the processing and distribution of 220 million critical documents annually for industries throughout the United States. InfoSend's Customer Engagement platform offers a single-source provider to reach customers with effective and timely interactions.



Tricom Management Inc. and Platinum Interchange

• Anaheim, California, United States

• Marketing Coordinator

  • Apr 2018 - Apr 2021

  Tricom Management Inc. is a timeshare property management company providing vacation ownership services since 1979. Tricom Manages over 15 resorts in the US. Platinum Interchange is a sister company designed to help owners exchange their allotted vacation interval for another location of their choice. As Marketing Coordinator, I Designed various print media and Logos, assisted in website redesign, email marketing, social media management and more. Tricom Management Inc. is a timeshare property management company providing vacation ownership services since 1979. Tricom Manages over 15 resorts in the US. Platinum Interchange is a sister company designed to help owners exchange their allotted vacation interval for another location of their choice. As Marketing Coordinator, I Designed various print media and Logos, assisted in website redesign, email marketing, social media management and more.



Platinum Interchange & Tricom Management Inc.

• Anaheim, California, United States

• Inventory Representative

  • Oct 2009 - Apr 2018

  Platinum Interchange is a vacation exchange and rental company assisting timeshare owners with planning and booking their vacations. Tricom Management Inc. is a timeshare property management company with over 15 properties across the U.S. As Inventory Representative, I worked closely with the Exchange Department Manager on Data entry, reporting, filing, customer service, working with direct exchange clients on inventory requests that are incoming and outgoing, reconfirming reservations prior to arrival dates. Show less



Platinum Interchange and Tricom Management, inc

• Anaheim, California, United States

• Vacation Counselor

  • Apr 2006 - Oct 2009

  Tricom Management Inc. is a timeshare property management company with over 15 properties across the U.S. Platinum Interchange is a sister company designed to help owners exchange their allotted vacation interval for another location of their choice. As a Vacation Counselor, my role was to provide Customer service, vacation planning/counseling, payment processing, document processing, high call volume, customer retention, meet and exceed exchange and rental quotas. Tricom Management Inc. is a timeshare property management company with over 15 properties across the U.S. Platinum Interchange is a sister company designed to help owners exchange their allotted vacation interval for another location of their choice. As a Vacation Counselor, my role was to provide Customer service, vacation planning/counseling, payment processing, document processing, high call volume, customer retention, meet and exceed exchange and rental quotas.



Tricom Management Inc. & Platinum Interchange

• Anaheim, California, United States

• Office Assistant and Receptionist

  • May 2004 - Apr 2006

  Tricom Management Inc. is a timeshare property management company with over 15 properties across the U.S. Platinum Interchange is a sister company designed to help owners exchange their allotted vacation interval for another location of their choice. My role as an Office Assistant was to answer high call volume, screen calls, hand out mail, work with the mail machine, run mail items to the post office, order office supplies, assist other departments with data entry tasks and filing. Tricom Management Inc. is a timeshare property management company with over 15 properties across the U.S. Platinum Interchange is a sister company designed to help owners exchange their allotted vacation interval for another location of their choice. My role as an Office Assistant was to answer high call volume, screen calls, hand out mail, work with the mail machine, run mail items to the post office, order office supplies, assist other departments with data entry tasks and filing.