Alexandra McElhannon
Events Manager at Via Real Restaurant- Claim this Profile
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Spanish -
Topline Score
Bio
Experience
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Via Real Restaurant
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Restaurants
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1 - 100 Employee
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Events Manager
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Jun 2014 - Present
As Events Manager I handle all of the private dining events at Via Real Restaurant. While coordinating as many as 8 events every day I oversee communications with Chef and the management staff to create flawless dinner events. Communication is major key to reflect the constant changes that come with planning special occasions and business dinners.
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Executive Assistant
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Jan 2014 - May 2014
My position covers a variety of different daily tasks. As second hand to the owner I see to it that her requests are passed along and that her business letters (of different sorts) are created and properly distributed. Every day there is a list of different objectives all depending on the demand of the industry. I am here to make her life easier (or at least more organized.) I cover the public relations and marketing sector at Via Real which involves receiving, processing and logging donation requests from community charities and researching where we can help.It also is my responsibility to oversee our customer VIP program. Several tasks include distributing applications to noticeable frequent guests, tracking their attendance, processing their data and implementing monthly specials knowledge with our staff.A large part of my position involves overseeing the Pat Mathers Scholarship Foundation. I administer the scholarship side and the fundraiser half of things. It is crucial that we do our part as a company to give back to the community.I am blessed to be a part of such a successful restaurant in the DFW area that possess such a demand for many different tasks. There is a huge variety of responsibilities to this job that makes every day a new and exciting one! Show less
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Keva Juice
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Food and Beverage Services
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1 - 100 Employee
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Shift Manager
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Aug 2009 - Dec 2012
Solo opening and closing Memorizing Keva Juice menu Preparing consistent smoothies Selling the right product for the guest Maintaining store cleanliness Building guest relationships Accounting for daily sales Weekly inventory Unloading deliveries and reporting low product Solo opening and closing Memorizing Keva Juice menu Preparing consistent smoothies Selling the right product for the guest Maintaining store cleanliness Building guest relationships Accounting for daily sales Weekly inventory Unloading deliveries and reporting low product
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Via Real Restaurant
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Restaurants
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1 - 100 Employee
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Assistant Manager
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May 2011 - Aug 2011
I oversee all aspects of running a restaurant in order to provide exceptional service to our guests. As manager, my job is to be there first in the morning and be the last one leaving at night. Hours are long and tiring but I have the patience and customer service is always on my mind. I have to be adaptive and quick to make decisions or situations will arise. I am always empathetic but also cautious of each scenario in front of me.
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Waitstaff
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May 2009 - May 2011
As a waitress I studied a complex menu and how to sell a dish, I adapted to each customer to better serve them according to the occasion and nature. I quickly learned how to read guests to better know when they would need my attention and when they would rather be left alone. I carried large trays of heavy dishes and sloshy drink orders. I did wine presentations and chef special presentations along with dessert monologues. I bussed tables, set tables, and learned how to multitask all of these skills during a busy night. Show less
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SONIC Drive-In
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United States
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Restaurants
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700 & Above Employee
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Carhop
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Apr 2006 - Aug 2008
I recorded precise orders to ensure that we had satisfied customers. I made ice cream treats, drinks, and different beverage concoctions, all the while delivering orders to cars and keeping count of cash on hand. I recorded precise orders to ensure that we had satisfied customers. I made ice cream treats, drinks, and different beverage concoctions, all the while delivering orders to cars and keeping count of cash on hand.
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Education
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Aveda Institute Dallas
Cosmetology/Cosmetologist, General -
Texas Tech University
Bachelor of Applied Science (B.A.Sc.), Restaurant, Hotel, and Institutional Management -
Northwest High School