Billing Manager

• Apr 2022 - Present

Operations Coordinator

• Mar 2015 - Present

Insurance Manager/Operations

• Apr 2019 - Apr 2022

Credentialing Coordinator

• May 2013 - Mar 2015

 Initiate credentialing for new providers joining in which delegated contracts do not exist within the group.  Responsible for the initial enrollment of WPP Providers into NY Medicare, NY Medicaid, Railroad Medicare (if applicable) and other accepted Insurance Carriers.  Collaborate with insurance relation managers to assure proper provider insurance participation.  Initiate, review and update managed care provider rosters by formulating VLOOKUP and Pivot Tables.  Obtain and maintain documents pertinent to provider files such as License, Certifications, Registrations, etc.  Inspecting trouble shooting provider plan participation interruptions by performing routine database audits.  Keep Credentialing Manager abreast of any roadblocks/delays in a timely manner. Closely monitor information collected and assess the quality/adequacy of collected information. Show less

Assistant Manager

• Dec 2009 - May 2013

 Leader in the management of sales, operations, brand, and human resource functions of the store to ensure maximum profitability and compliance with company policies and procedures in partnership with Store Managers.  Implemented and maintained sales associate programs including register training, freight training, sales and customer service training.  Maintained a correctly merchandised department by zoning appropriately.  Assisted in next-level development of associates.  Meet payroll goals, delivered desired sales and profits and all other controllable expenses.  Planned and executed merchandise placement on a daily, weekly, and monthly basis.  Managed, planned and built placement and positioning of new merchandise.  Performed store opening and closing functions including preparing cash deposits. Show less

Hospitality specialist

• Dec 2007 - Dec 2009

-Greeted and seated guests while maintaining the quick flow of customer intake -Suggested meal options and add-on items to ensure a satisfying experience for all guests -Answered customer Questions and provided general company information -Greeted and seated guests while maintaining the quick flow of customer intake -Suggested meal options and add-on items to ensure a satisfying experience for all guests -Answered customer Questions and provided general company information