Experience

Adoption West

• Project Lead, Early Permanence

  Working within the South West Regional Adoption Consortium, to refresh the Early Permanence culture, ensuring the basic knowledge of the benefits of Early Permanence is in place and follows best practice guidance, alongside developing greater innovation in the approach. Working within the South West Regional Adoption Consortium, to refresh the Early Permanence culture, ensuring the basic knowledge of the benefits of Early Permanence is in place and follows best practice guidance, alongside developing greater innovation in the approach.



ADOPTION UK CHARITY

• United Kingdom
• Civic and Social Organizations

• Service Delivery Lead

  • Nov 2019 - Sep 2022

  Supporting systems for the service delivery function area, by working across departments to ensure that the foundations for excellence in delivery are established. Supporting the service delivery managers in establishing clear processes and systems for service delivery. Key achievements: - Successful 'mocksted' inspection, February 2022 - Implementation of a full compliance reporting cycle for key service areas, supported by reporting templates providing guidance on the analysis and evidencing quality and impact as well as compliance with the National Minimum Standards for adoption - A cycle of service self-assessment against the Social Care common inspection framework (SCCIF) - Full service use of a database for service beneficiary records - Routine case-file audits - Development of service key performance indicators and a cycle of review - Development and implementation of an organisation-wide service user feedback survey - Development of a quality assurance process for service user training



Self employed

• Real Estate
• 1 - 100 Employee

• Organisational Governance Consultant

  • Dec 2017 - Jul 2020

  Experienced in working with Directors, service users, the public and partner agencies/organisations, ensuring the needs of diverse stakeholders are embedded in organisational governance. Able to identify means to implement effective functioning appropriate for your organisation, based on best practice governance standards. Key Achievements: • Providing clear and concise reports, which are accepted in totality by the lead Director; • Making clear recommendations for a robust governance structure, which also includes on-going monitoring of compliance, both within the service and for the wider organisation; • Identifying key risks for inclusion in the Organisation-wide Risk Register, which will improve safety.



Royal United Hospitals Bath NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 500 - 600 Employee

• Head of Risk & Assurance

  • Oct 2008 - Dec 2017

  Responsible for leading the implementation of effective risk management throughout the organisation; developing an infrastructure that ensured sound governance and the principles of risk management were fully integrated into the organisation's services and activities. Responsible for leading the implementation of effective risk management throughout the organisation; developing an infrastructure that ensured sound governance and the principles of risk management were fully integrated into the organisation's services and activities.



Wiltshire PCT

• Head of Patient Safety

  • Feb 2006 - Oct 2008

  Actively promoting and developing a risk management culture by improving the knowledge and understanding of staff at all levels of the organisation, in all aspects of risk management. Including: • The development and monitoring of the implementation of the PCT’s Risk Management Strategy. • Providing day-to-day support, in collaboration with clinicians, clinical teams and individuals in specialist risk areas, to bring together good risk management practice at all levels of the PCT, enabling the delivery of effective patient and staff safety. • Developing and providing relevant risk management training to identified staff across the organisation, in partnership with the Workforce Development team.



Birmingham Children's Hospital NHS Foundation Trust

• Head of Risk Management

  • Sep 2003 - Feb 2006

  Developing and leading on the management of risk within the Trust. Promoting and developing the use of both clinical and non-clinical risk assessment. Analysing and communicating information to all stakeholders on the incident reporting data. Managing the move to a new database, linking risk, claims and complaints. Developing and leading on the management of risk within the Trust. Promoting and developing the use of both clinical and non-clinical risk assessment. Analysing and communicating information to all stakeholders on the incident reporting data. Managing the move to a new database, linking risk, claims and complaints.



Birmingham & the Black Country Strategic Health Authority (SHA)

• ‘Acting’ Head of Clinical Governance

  • Oct 2004 - Jan 2005

  Supporting the development, administration and performance management of clinical governance across all Trusts, Primary Care Trusts (PCTs) and networks. Working and liasing with Directors and Heads of Departments in associated areas within the SHA. Supporting the development, administration and performance management of clinical governance across all Trusts, Primary Care Trusts (PCTs) and networks. Working and liasing with Directors and Heads of Departments in associated areas within the SHA.