Experience

Redstone American Grill

• United States
• Restaurants
• 1 - 100 Employee

• Front of House Supervisor

  • Jun 2018 - Present

  ▪ Manage the development and performance of the restaurant by progressively controlling workflow and time management in order to establish and exceed company standards. ▪ Supervise daily shift operations, maximize efforts towards productivity, and identify and resolve performance issues effectively as they arise. ▪ Accurately execute all company initiatives and policies with improvement to quality, service, sanitation, and operations while ensuring staff compliance. ▪ Prepare a… Show more ▪ Manage the development and performance of the restaurant by progressively controlling workflow and time management in order to establish and exceed company standards. ▪ Supervise daily shift operations, maximize efforts towards productivity, and identify and resolve performance issues effectively as they arise. ▪ Accurately execute all company initiatives and policies with improvement to quality, service, sanitation, and operations while ensuring staff compliance. ▪ Prepare a variety of administrative reports and records; timesheets, daily staffing reports, inventories, cash reports, etc. ▪ Conduct sales contests to achieve higher than the standardized restaurant performance goals. ▪ Responsible for scheduling staff, accounting to voids and comps, minimizing labor costs, and cash handling. ▪ Continually strives to develop staff in all areas of the restaurant by promoting teamwork, dependability, and attention to detail.

• Server

  • Feb 2016 - Present

  ▪ Deliver efficient customer service experience by informing guests of extensive menu selections and providing a personal dining experience. ▪ Develop and maintain relationships with frequent guests. ▪ Efficient in conflict resolution by answering guest inquiries. ▪ Train new server staff on guest service expectations, safety procedures, proper food and alcohol handling, and restaurant protocols.



SOUTH JERSEY SURGICAL CENTER, LLC

• United States
• Medical Practices

• Administrative Assistant

  • Jun 2009 - Jun 2015

  ▪ Oversaw reception area adhering to HIPAA regulations for private patient health information requests. ▪ Assisted administrator with quality improvement, ARE/AP, mail sorting, invoices, and supply ordering. ▪ Scheduled, prepared patient charts, as well as verified insurance and liaison with doctor offices for patient scheduling. ▪ Oversaw reception area adhering to HIPAA regulations for private patient health information requests. ▪ Assisted administrator with quality improvement, ARE/AP, mail sorting, invoices, and supply ordering. ▪ Scheduled, prepared patient charts, as well as verified insurance and liaison with doctor offices for patient scheduling.