Alexandra Hutusoru
Account Manager at Goin’ - Connecting your students- Claim this Profile
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Bio
Tatiana Alexandra Dragomir
When I started working at Studyportals, Alexandra was my mentor. She was always there to help and support me during my first crucial months in the company. She is not the kind of person you have to ask twice for help. There are certain things she will do for others without being asked. I can say that she is a good leader and a person with good team spirit. I admire her work skills. She is the type of person who will try to learn from what other colleagues are doing and implement them in her ways of dealing with customers and solving tasks. From what I could see, she is time efficient when it comes to her tasks. In everyday life and at work, she takes care to be professional in her actions and what she says.
Maria Serban
Alexandra is a very nice colleague to work with, who strives for excellence. She is a dedicated person, always being able to find competent solutions - also reflected in her outstanding performances. She is always having a positive attitude, not only towards her colleagues, but also with her clients.
Tatiana Alexandra Dragomir
When I started working at Studyportals, Alexandra was my mentor. She was always there to help and support me during my first crucial months in the company. She is not the kind of person you have to ask twice for help. There are certain things she will do for others without being asked. I can say that she is a good leader and a person with good team spirit. I admire her work skills. She is the type of person who will try to learn from what other colleagues are doing and implement them in her ways of dealing with customers and solving tasks. From what I could see, she is time efficient when it comes to her tasks. In everyday life and at work, she takes care to be professional in her actions and what she says.
Maria Serban
Alexandra is a very nice colleague to work with, who strives for excellence. She is a dedicated person, always being able to find competent solutions - also reflected in her outstanding performances. She is always having a positive attitude, not only towards her colleagues, but also with her clients.
Tatiana Alexandra Dragomir
When I started working at Studyportals, Alexandra was my mentor. She was always there to help and support me during my first crucial months in the company. She is not the kind of person you have to ask twice for help. There are certain things she will do for others without being asked. I can say that she is a good leader and a person with good team spirit. I admire her work skills. She is the type of person who will try to learn from what other colleagues are doing and implement them in her ways of dealing with customers and solving tasks. From what I could see, she is time efficient when it comes to her tasks. In everyday life and at work, she takes care to be professional in her actions and what she says.
Maria Serban
Alexandra is a very nice colleague to work with, who strives for excellence. She is a dedicated person, always being able to find competent solutions - also reflected in her outstanding performances. She is always having a positive attitude, not only towards her colleagues, but also with her clients.
Tatiana Alexandra Dragomir
When I started working at Studyportals, Alexandra was my mentor. She was always there to help and support me during my first crucial months in the company. She is not the kind of person you have to ask twice for help. There are certain things she will do for others without being asked. I can say that she is a good leader and a person with good team spirit. I admire her work skills. She is the type of person who will try to learn from what other colleagues are doing and implement them in her ways of dealing with customers and solving tasks. From what I could see, she is time efficient when it comes to her tasks. In everyday life and at work, she takes care to be professional in her actions and what she says.
Maria Serban
Alexandra is a very nice colleague to work with, who strives for excellence. She is a dedicated person, always being able to find competent solutions - also reflected in her outstanding performances. She is always having a positive attitude, not only towards her colleagues, but also with her clients.
Credentials
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Critical Thinking
LinkedInFeb, 2022- Nov, 2024 -
Excel Quick Tips
LinkedInFeb, 2022- Nov, 2024 -
Social Media Marketing: Strategy and Optimization
LinkedInFeb, 2022- Nov, 2024 -
Speaking Confidently and Effectively
LinkedInFeb, 2022- Nov, 2024 -
Strategic Negotiation
LinkedInFeb, 2022- Nov, 2024 -
Successful Negotiation: Essential Strategies and Skills
University of MichiganFeb, 2022- Nov, 2024 -
Advertising with Facebook
CourseraAug, 2021- Nov, 2024 -
Measure and Optimize Social Media Marketing Campaigns
CourseraAug, 2021- Nov, 2024 -
Fundamentals of Social Media Advertising
CourseraAug, 2021- Nov, 2024 -
Social Media Management
CourseraAug, 2021- Nov, 2024 -
The Science of Well-Being
Yale UniversityJan, 2021- Nov, 2024 -
Introduction to Social Media Marketing
CourseraNov, 2020- Nov, 2024 -
Persuasive communication
Extreme TrainingOct, 2019- Nov, 2024
Experience
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Goin’ - Connecting your students
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Netherlands
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Social Networking Platforms
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1 - 100 Employee
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Account Manager
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Jan 2023 - Present
As Account Manager I am pro-actively managing the go-live of every single university platform. • Managing deadlines, go-live dates, helping clients with the communication to the students • Making sure that feedback reports are gathered, prepared and reported in time • Gathering insights, discussing with clients about tailored information and communication desires on the platform • Helping clients with best practices for community engagement, using the current community to help onboard and integrate the new students.
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Studyportals
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Netherlands
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Higher Education
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100 - 200 Employee
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Account Manager
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Feb 2022 - Jan 2023
Helping universities with their ambitious international student recruitment goals.• Managing the full cycle of the client journey for institutions from the EMEA region to help them diversify and grow their international student number, as well as providing them insights on international student mobility and ways to grow the quality and retention.• Responsible for all processes such as negotiation and resale, forecasting, drafting offers and invoices, campaign implementation, monitorization, optimization, client consulting.• Sending and presenting the statistic reports to the clients, discussing the results in order to maximize their ROI.• Developing lasting relationships with the new clients and the existing ones to better fulfill their marketing needs and meet their expectations.• Planning strategic client meetings and visits, as well as visits to the NL headquarters.• Working with other departments such as Marketing, ACT, Data Team, Finance, etc, and always searching for ways to improve the campaign's results and to maintain a positive ROI.• Opportunities to test internal products across the company by giving input and working actively on specific projects.• Using specific tools to manage the daily workload, such as CRM, Google Ads Manager, Wrike, Outlook, etc.
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Customer Success Manager
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Mar 2019 - Feb 2022
• I worked with Gold and Platinum accounts and I handled any resulting queries from the customers regarding their projects.• Collaborated closely with Sales Depart. by helping with the pre-sales/post-sales process, forecasting, and drawing agreements. In numerous cases, I was involved in sales activities or managed resales on my own.• Managed the full campaign implementation process: checking the contract details, contacting the client to retrieve the necessary materials, aligning with the internal departments (Sales, Marketing, Data team, Engineering, ACT), daily monitoring of the results, creating strategies in case of overperformance/underperformance, scheduling client meetings.• Had regular evaluation calls with our clients, presented the statistics, discussed the results to maximize ROI, presenting improvement plans.• Developed lasting relationships with the new clients and the existing ones to better fulfill their marketing needs and meet their expectations.• Worked with Universities from Italy, France, Switzerland, and Monaco which helped me learn about different markets and to choose specific approaches for maximizing the results.• Stakeholder for the Campaign Delivery project - I am aligning with the Head of Business Process Innovation, the VP of Client Lifecycle, and stakeholders from different teams, on the specific issues encountered with the campaign delivery, internal processes, development, and improvement of the client tools. I am proposing ideas for product development and at the same time testing and giving feedback about the new products before they roll out internally.• I was involved in the recruitment process of new colleagues, provided training, and helped them to get onboard.• My role in the department has helped the company to reach the KPI's Objectives and targets, increase the OI revenue and expand the clients' portfolio.
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Campaign Manager EBP
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Sep 2018 - Mar 2019
• I was responsible for ensuring the successful promotional campaigns for assigned Enrollment-based partnerships.• Handled any resulting queries that the customers had about their contracts, tracking, or about the statistic reports.• Campaign implementation: checking the contract conditions, contacting the clients to have online meetings with them and understand their expectations, retrieving the materials needed, ensuring a proper tracking method, setting deadlines, aligning with internal departments (Sales, Finance, Marketing, Engineering, etc), daily monitoring of the results.• Developing lasting relationships with the university representatives to better fulfill their marketing needs for student recruitment.
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Self-employed
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Bucharest, Romania
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Casting Coordinator
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Nov 2014 - Apr 2018
As a seasoned Casting coordinator with over 3 years experience in the entertainment industry, I possess a unique combination of creativity, networking skills, and attention to details that enables me to find the perfect actor and/or extras for any project. From commercials to major studio productions, I have a proven track record of discovering and developing talent, and am able to work within tight budgets and tight timelines. My extensive relationships with agents, managers, and actors, coupled with my ability to identify and nurture new talent, allows me to bring fresh, exciting new faces to the screen. I am passionate about my work and dedicated to helping actors achieve their goals, while providing my clients with the best possible casting options. This role was also a great opportunity to work with people from different backgrounds and nationalities which helped me develop my public speaking skills, interpersonal skills and challenged me to find solutions for a multitude of issues.
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Pella Events
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Bucharest, Romania
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Brand Promoter
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May 2012 - Jan 2014
Meeting customer acquisition and revenue growth objectives for the brand by promoting the products and/or services they provide. Responsible for advertising the products and/or services through marketing activities, such as in-person demonstrations, at different events. • Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events. • Keeping the demonstration area tidy and well stocked with products, samples, and/or literature. • Demonstrating the features of the product or service to potential customers. • Employing interactive materials such as videos, charts, or slideshows to share information about a product or service, when necessary. • Answering any questions potential customers might have about a product or service. • Recording transactions and stock levels. • Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events. • Staying up to date with product or service features.
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Education
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Dimitrie Cantemir University, Bucharest
Public Administration
Community
