Experience

Nestwise Trading

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Accountant

  • Aug 2023 - Present

  • Bookkeeping: Assist in maintaining accurate financial records, including accounts payable, accounts receivable ,general ledger entries and expense reports. • Invoice Processing: Handle the processing and verification of invoices, ensuring adherence to company policies and proper coding. • Bank Reconciliation: Reconcile bank statements with company records to ensure consistency and accuracy. • Accounts Receivable: Assist in preparing and sending customer invoices and statements. Monitor and follow up on outstanding receivables. • Accounts Payable: Support the accounts payable process, including invoices verification, vendor payments and resolving payment discrepancies. • Expense Management: Review and process employee expense reports, ensuring compliance with company policies. • Financial Reporting: Assist in preparing financial reports and statements, providing data for month end and year end closing. • Record Maintenance: Organize and maintain accounting documents, both physical and electronic, for easy retrieval and audit purposes. Show less



Paradise Navigation Group ( PNG )

• Egypt
• Maritime
• 1 - 100 Employee

• Human Resources Inspector

  • May 2020 - Aug 2023

  -Daily updates of data base -Issuing contracts for seafarers -Handling endorsements applications -Submitting applications for various visas -Managing a pool of officers under permanent contract and various nationalities(Romanian, Latvian, Phillipino, Monte Negro, Georgian) -Handle Application Forms of Officers and Cadets -Verify Mandatory Certificates and assess qualification -Arrange for various courses in Romania and abroad -Receive, check and update documents in company's database -Flight tickets bookings -Arrangements and coordination of full crew change -Monthly reports to Naval Authority and Insurance Company -Updating Officers Matrix in Q88 Show less



Boutique Citadel*****

• Constanţa, Romania

• Hotel Administrator

  • Feb 2020 - May 2020

  - Handling customer complaints and queries. - Promoting and marketing the business. - Keeping an accurate inventory for hotel storerooms. - Handling reservations and all online portals. - Responsible for hotel operation. - Dealing with distributors. - Handling housekeeping schedule and assigning training and daily duties. - Handling customer complaints and queries. - Promoting and marketing the business. - Keeping an accurate inventory for hotel storerooms. - Handling reservations and all online portals. - Responsible for hotel operation. - Dealing with distributors. - Handling housekeeping schedule and assigning training and daily duties.



Norwegian Cruise Line Holdings Ltd.

• United States
• Travel Arrangements
• 700 & Above Employee

• Financial Accountant

  • Jan 2019 - Jan 2020

  Good skills on auditing, cash handling, credit card Fexco processing .Ensuring that all postings to guest and crew accounts are recorded accuratelyand in balance with the onboard revenue centers, and to make sure that allguest accounts are collected in full prior to disembarkation.On a nightly basis, balance the Fidelio Accounting system to the total dailyand cruise-to-date POS postings made within each revenue center. Thisincludes all restaurants, bars and in-house revenue areas, as well as allconcessions, i.e. Art Auction, Spa, and Gift Shop.Ensuring that there is a method of payment collected for each guest at alltimes (either a credit card or a cash deposit). All credit cards should haveadequate authorization and all cash accounts must be paid in full at all times.Preparing the close cruise documentation and reports plus required back up tobe sent to the relevant shore side departments at the end of each voyage.Provide ongoing training and guidance of the Assistant Financial Accountants. Show less

• Inventory Accountant

  • Feb 2018 - Dec 2018

  Responsible to maintain inventory records by utilizing the on board systemand conduct audits on inventory based on established policies.Keeping anaccurate inventory for 28 bar outlets, food and hotel storerooms.

• Assistant Financial Accountant

  • Dec 2015 - Feb 2018

  Manage the Onboard Credit Desk during service hours and at embarkation, asrequired.Collect guest credit card registrations and handle changes in credit cardsand/or method of payment.Accept, verify and record guest cash deposits, where applicable.Batch postings to guest accounts as directed.Perform nightly close day procedures in all systems after balancing on a dailybasis.Credit card processing, including obtaining manual authorizations.Monitor guest accounts with cash deposits and credit cardauthorizations.Perform verification of system account checks and transfer of balances as percompany policies.Audit all promotional charges, ensuring compliance to company policy.Balance all revenue areas on a daily/nightly basis.Report generation, back up and reset of the POS on a nightly basis.Manning of Foreign Exchange desk and operation of Foreign Exchangesystem on appropriate vessels. Daily balancing of Foreign Exchange float.Directly or indirectly manage issues regarding guest disputes, queries andstatement copies.Prepare system account checks for ship's management approval. Ensureappropriate signature/ approval received for all checks to be included in thevoyage documentation.Working with Fidelio and Micros systems, balancing both systems on daily,cruise and monthly bases.Customer service, receiving deposits, registering credit cards, explaining allcharges on guest accounts.Authorization of credit cards .Working in compliance with company policies.Supports the processing of all guest account transactions, for a large passengervessel that can include from 2,000 to 5,000 guests. Show less

• Guest Services Associate

  • Nov 2014 - Dec 2015

  As a Guest Services Associate we were handling a variety of special requests, greeting guest,handling check in and check out , providing information about the ship`s services and product , handling complaints, and inquiring guest satisfaction , dispensing guest room keys , processing all incoming and outgoing calls , processing ships`s payment system. Responsible for providing a variety of services and giving accurate, consistent information to guests in an efficient and courteous manner while maintaining a pleasant and accommodating personality. Exceeding guests’ expectations and provide the highest level of service. In order to do that consistently going above and beyond our duties and responsibilities. Show less



Phoenicia Hotels

• Hospitality
• 1 - 100 Employee

• Public Relations

  • Apr 2014 - Sep 2014

  - Welcoming the guests, familiarizing them with the resort by conducting a tour of it, presenting them the accommodation and being 24h on phone available for all inquiries and arising issues. -Ensuring that a first class level of customer service is provided at all times and that the company's reputation is upheld. - Follow up with the guest in a well-structured, informative and accurate manner via phone. -Managing and maintaining a good customer relationship. -Dealing with complaints in a diplomatic manner. Show less



Hotel del Mar

• Constanta

• Front Desk Associate

  • Jan 2012 - Mar 2014

  -Greet and welcome guests as soon as they arrive at the office. -Direct visitors to the appropriate person and office. -Answer, screen and forward incoming phone calls. -Ensure reception area is tidy and presentable, with all necessary stationery and material. -Provide basic and accurate information in-person and via phone/email. -Receive, sort and distribute daily mail/deliveries. -Maintain office security by following safety procedures and controlling access via the reception desk . -Order front office supplies and keep inventory of stock. -Update calendars and schedule meetings. -Arrange travel and accommodations, and prepare vouchers. -Keep updated records of office expenses and costs. -Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. -Handling cash and guests inquiries. - Handling check in and check out , providing information about the hotel services and product , handling complaints, dispensing guest room keys , processing all incoming and outgoing calls , processing payments on guests folio. - Handling future bookings via turism portals ( Booking , Expedia etc ). Show less



Kirvad Travel Agency

• Constantza County, Romania

• Sales Agent

  • Feb 2011 - Oct 2011

  -Booking transfers to airport or towards Constanta. -Dealing with situation under pressure due to weather conditions, flight cancellation or different circumstances. -Make sure that the booking time is correct in order not to miss a flight and advise the clients about all options. -Booking transfers to airport or towards Constanta. -Dealing with situation under pressure due to weather conditions, flight cancellation or different circumstances. -Make sure that the booking time is correct in order not to miss a flight and advise the clients about all options.



Fillicori Cafe

• Constanţa, Romania

• Waiter

  • Nov 2008 - Dec 2010



La Fattoria

• Germany
• Restaurants
• 1 - 100 Employee

• Waiter

  • May 2007 - Oct 2008



Grand Hotel Rex,Mamaia

• Constanţa, Romania

• Waiter

  • May 2005 - Sep 2006