Experience

Michaels Jewelers

• United States
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Diamond Consultant

  • Nov 2015 - Present

  Greeting every client, answering phones professionally, using essential office equipment, providing every client with honest advice, contacting vendors, working on my own as well as in a team environment, cash handling responsibilities, processing financing applications, working on tight deadlines, following up with clients, heading repair station including reconciling bills, composing estimates and quality control, and keyholder responsibilities, including supervising other associates, assisting in training new associates, assisting in conducting interviews and managerial responsibilities in the absence of the general manager.



State Farm

• United States
• Insurance
• 700 & Above Employee

• Offce Associate

  • Mar 2018 - Feb 2019

  Answering phone calls and directing them to the appropriate department when needed, collecting payments and reconciling past due accounts, reaching out to customers for needed paperwork and signatures on forms, coordinating with mortgage companies regarding homeowner's policies, handling claim-related documents, maintaining client confidentiality, selling and assisting customers with State Farm Bank products, using basic office equipment, delivering total loss packets, efficient use of all State Farm networks and procedures, as well as Microsoft software.