Experience

RepRisk

• Switzerland
• Information Services
• 200 - 300 Employee

• Office Administrator

  • Mar 2023 - Present

  Zurich, Switzerland



EF Education First

• Switzerland
• Education Management
• 700 & Above Employee

• Travel Operations Specialist

  • Sep 2021 - Feb 2023

  Zurich, Switzerland



Radisson Hotel Group

• Belgium
• Hospitality
• 700 & Above Employee

• Account Manager M&E Switzerland

  • Feb 2020 - Sep 2021

  Zürich Area, Switzerland



Oxford Global Resources

• United States
• Professional Services
• 700 & Above Employee

• Account Manager

  • Oct 2018 - Nov 2019

  Zug, Canton of Zug, Switzerland Oxford Global Resources is a talent-driven consulting firm providing individual consultants, project teams, and strategic outsourcing services to clients in a wide range of industries. - Specialized, hard to find skills-latest released versions - We deliver contractors for immediate starts in urgent, time critical situations - We can have CVs in your inbox within 24 hours



Radisson Blu

• Belgium
• Hospitality
• 700 & Above Employee

• Sales Manager

  • Dec 2017 - Oct 2018

  Dubai Silicon Oasis, Dubai, United Arab Emirates - Pre opening member , participated in the opening for the Radisson Blu Hotel Apartments Dubai Silicon Oasis. - In charge of corporate segment and after travel segments for a hotel apartment - in charge of sales department in accordance with Cluster DOSM



Radisson Blu Hotel Dubai Deira Creek

• United Arab Emirates
• Hospitality
• 100 - 200 Employee

• Assistant Sales Manager

  • Jan 2017 - Dec 2017

  Dubai, United Arab Emirates

• Sales Executive

  • Sep 2015 - Dec 2016

  Dubai - Visiting new clients and targeting growth over new volume base business. - Maintaining and developing relationships with existing clients via meetings, telephone calls and emails. - Met up with locally based targeted global RFP accounts to build relationship with the referral and encourage for local contracting. - Making accurate, rapid cost calculations, and providing customers with quotations. - Negotiating the terms of an agreement and closing sales. - Gathering market and… Show more - Visiting new clients and targeting growth over new volume base business. - Maintaining and developing relationships with existing clients via meetings, telephone calls and emails. - Met up with locally based targeted global RFP accounts to build relationship with the referral and encourage for local contracting. - Making accurate, rapid cost calculations, and providing customers with quotations. - Negotiating the terms of an agreement and closing sales. - Gathering market and customer information and providing feedback on future buying trends - Representing the organization at trade exhibitions, events and demonstrations. - Advising on forthcoming product developments and discussing special promotions. - Reviewing own sales performance, aiming to meet or exceed targets.

• Sales Coordinator

  • Oct 2014 - Sep 2015

  United Arab Emirates - Perform secretarial duties for the Director of Sales & Marketing and Sales Team. - Handling and managing all Online Travel Agents and being the point of contact - Effectively communicating with customers in a professional and friendly manner - Oversee and maintain accurate and efficient sales systems in order to record and trace all sales activities - Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents - To… Show more - Perform secretarial duties for the Director of Sales & Marketing and Sales Team. - Handling and managing all Online Travel Agents and being the point of contact - Effectively communicating with customers in a professional and friendly manner - Oversee and maintain accurate and efficient sales systems in order to record and trace all sales activities - Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents - To ensure that the hotel's database is continually updated for the purpose of undertaking regular and effective mailings in accordance with agreed action plan - Contacting potential customers to arrange appointments - Speaking with customers using clear and professional language. - Resolving any sales related issues with customers - Completing the administrative needs of the Sales Department - Making follow-up calls - Responding to sales queries via phone, e-mail and in writing - Ensure all outgoing mail is attended to and dispatched daily - Making sales calls, telesales & sales blitz - Being in charge of the Payroll for the team - Prepare contracts and maintain up to date electronic records of all rate negotiations, contracted rates and any other relevant rate information. Ensure Reservations and Front Office and the Hotel has up to date information on all rate matters. - To perform all duties and responsibilities in a timely efficient manner in accordance with the hotel policies and procedures to achieve objective of the position.



Traders Hotels

• Marketing Services Executive

  • Apr 2014 - Oct 2014

  Dubai Responsibilities: - Do Daily Competition Report based on close competitors compiled Average Room Rates, walk-ins and room occupancy percentage. - Prepare Revenue Report Suite in the absence of Revenue Manager. - Closely monitor the Guest In-House based in PMS to make sure that market segmentation, origin codes and nationality are correctly tracked and keyed in the system. - Assist Revenue Manager in preparation of monthly Marketing Report. - Updating STR daily to keep track with… Show more Responsibilities: - Do Daily Competition Report based on close competitors compiled Average Room Rates, walk-ins and room occupancy percentage. - Prepare Revenue Report Suite in the absence of Revenue Manager. - Closely monitor the Guest In-House based in PMS to make sure that market segmentation, origin codes and nationality are correctly tracked and keyed in the system. - Assist Revenue Manager in preparation of monthly Marketing Report. - Updating STR daily to keep track with hotel's market ranking with close competitors. -Do competitors' analysis surveys to get a better idea of what is being offered in the market - Assist in preparation of minutes and Action Plans during/for Revenue Meetings. - Go for site-inspection with Sales team to understand competitors' products. - Assist in ad-hoc and general administration duties given by Director of Sales and Marketing and Revenue Manager accordingly. - Do Market research through newspaper cutting and internet research. - Assist in covering for the Revenue Manager during his absence for one month Distribution Management - Manage rates and availability across all accredited websites and portals. - Daily accessing EZYield and individual online travel agencies extranets to update rates and availability based on the new BAR suggested by the Revenue Manager or tracked by IDeas system. - Closely monitor hotel's rate and availability displays in websites and portals in support of Best Rate Guarantee and to correct any deviations or any parity issues - Running Vision Reports for Sales regarding the Corporate accounts or any other accounts YTD compared with previous years Show less



Restaurant Santa Lucia

• Head Waiter Internship

  • Apr 2013 - Oct 2013

  Zürich Area, Switzerland



Zaza Coffee & Lounge

• PR and Event Coordinator

  • Oct 2011 - Feb 2012

  Cluj-Napoca Romania * Creating new events * Organizing the events * Coordinating the team * Preparing the flyers, promotions * Updating all social medias : Facebook, Twitter * Sending emails with new events



Sc. Nicoleta Srl.

• Assistant Accountant

  • Jun 2011 - Aug 2011

  Sc Nicoleta SRL * Basic accounting



Hotel Delfino

• Head Bartender

  • Jun 2010 - Aug 2010

  Rimini Area, Italy