Alexandra Ferguson

  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Leicester, England, United Kingdom, UK

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
You need to have a working account to view this content.

Experience

      Internship Experience UK: Commercial Law

      Virtual Vacation Scheme in Partnership with the University of Law

      Focused primarily on the miscariages of justice project

      • Focused on insurance defence, subrogation law and commercial litigation • Opening of all new files for partners and ensuring all evidence and correspondence is included • Drafting, preparing, maintaining and formatting legal correspondence • Responsible for coordinating with other side to ensure all evidence is received in a timely matter via fax or courier • Answering the phones and ensuring that the call is transferred to the right partner or corresponding paralegal on the case • Conducting customer needs assessments • Maintaining an organised and efficient database of current clients • Exercise excellent interpersonal skills with ability to communicate effectively, both verbally and in writing as well as to act as a departmental representative. • Exercise independent judgment, and discretion in dealing with confidential matters. • Held to posses a team attitude accountability and confidentiality to both internal and external clients to achieve goals of the firm. • Proficient with the use of legal software such as PC Law, the Conveyancer, Terraview and Amicus Attorney Show less

      • Taking client IDs and ensuring they are valid & completion of ID Verification Form (two pieces) • Scheduling client meetings for lawyers and letting them know when their clients have arrived • Distributing all faxes and title insurance emails to the correct clerks and saving them to the correct file in the database • Answering the phone and making sure they are transferred to the right extension as well as all messages • Ordering couriers from one of three companies depending on where the package and saving waybills • Keeping a detailed spreadsheet of courier deliveries including date, time, file numbers, courier company and who the documents have been given too • Outbound calls to clients to let them know their deal has closed & distribution of keys once ID confirmed • Ensuring office supplies are ordered timely and efficiently on a weekly basis • Ensuring files to be shredded have been scanned correctly and are boxes in an organized manor and making sure the shredding company is scheduled for once a month • Organization, opening and distribution of all mail and delivering it to the correct lawyer or the accounting department • Opening of purchase, sale, refinances, estate, wills & ILA files in both PC Law and Conveyancer • Reviewing agreements while opening files and letting lawyers know if there are any specific conditions to be met • Responsible for sending introductory letters to clients once file is opened and clerk and lawyer have been assigned • Responsible for quoting clients over the phone and providing detailed quotes inclusive of land transfer tax and title insurance over email • Contacting deal secretaries to retrieve other side solicitor information • Creating invoices for a number of different things in PC Law & keeping a detailed record if payment has been received. • Ensuring there is always funds in Conveyancer and Terraview as needed • Drafting, preparing and formatting legal correspondence as well as maintaining an organised client data base Show less

      • Responsible for all inbound phone calls/outbound customer service calls • Inputting all orders/sending corresponding Order Confirmations • Creating Manufacturing orders to provide to the Production team about what material needs to be run • Updating the Production Schedule on a daily basis to ensure lead times are met • Responsible for all shipping information as well as paperwork for those shipments (ensuring customers are also receiving tracking numbers as well as their orders in a timely manner) • Providing Inventory reports to our sales reps so they know what is on order/what needs to be ordered • Proficient with Sage 300 & Sage Business Vision as well as the companies ERP software • Helping management with day to day tasks and any issues that may arise • Responsible for sorting the mail and providing it to the appropriate employees • Responsible for all FedEx shipments as well as Quick Messenger Service shipments This role is one that encompass all area’s of the business and also provides me with an opportunity to be involved in team decisions involving marketing strategies and colour selections. Show less

      • Provided administrative legal support to a team of four lawyers • Researched applicable laws and codes, analysed factual information, and prepared summary reports. • Prepared and organized case files • Prepared summaries, briefs and motions • Responsible for filing documents with the courts by their deadline • Organizing and keeping client files up to date and maintained • Attending to court with both lawyers for a number of different matters both criminal and civil • Proficient with West Law and other Legal Databases/Software Show less

      • Assisted operations staff with all cage duties as required which included: • New Accounts Department Team Lead (task management) • Customer Service (Answering phones, serving customers at window, client application processing) • Data Entry • Reconciliation • Research of client accounts • Photo copying • Filing • Attestations • Scanning • Training of new employees

      • Assisted operations staff with all cage duties as required which included: • Answering Phones • Data Entry (ISM, Broadridge, CDS, Arrow) • Reconciliation • Research of client accounts • Photo copying • Filing

Education

  • The University of Law
    LPC/LLM, Law
    2021 - 2022
  • University of Leicester
    LLB First Class Honors
    2019 - 2021
  • Humber College
    Paralegal, Legal Assistant/Paralegal
    2016 - 2017
  • University of Guelph
    Criminal Justice and Public Policy, Sociology
    2011 - 2015
  • Mentor College
    Honour Roll

Community

You need to have a working account to view this content. Click here to join now