Experience

STS | the project management training company

• Switzerland
• Professional Training and Coaching
• 1 - 100 Employee

• Key Account Manager & Project Manager

  • Feb 2018 - Present

  - CRM (Customer Relationship Management)- Writing of proposals in French and in English- Management of corporate contracts- Organization of worldwide trainings - Conception and management of new customized trainings- Conflict management



Coach independent in NLP

• Master Practitioner in NLP

  • Apr 2015 - Present

  Support in achieving personal objectives Methods to create & build self-confidenceMediation (couples and co-workers)Teaching methods for relaxation and concentrationTeaching methods for effective communicationTeaching methods for conflicts handling



Advisor Swiss Insurance

• Switzerland
• Insurance
• 1 - 100 Employee

• Key Account Manager, Public Relation Manager

  • Jun 2010 - Jul 2017

  - CRM (Customer Relationship Management)- Management of corporate contrats - Creation and implementation of new processes - Administrative and commercial correspondence (French/English) - Translations of administrative letters, brochures and terms and conditions (French/English) - Billing management for corporate contracts (Access) - Supervision and development of the online management platform - Supervision of four managers - Training of new managers - Conflict management - Organization of trainings - Presentations in English in front of Directors and over 150 people (in International Schools)



TradiConsult SA

• Insurance
• 1 - 100 Employee

• Insurance Manager

  • Oct 2009 - May 2010

  - Management of individual contracts (foreign student programs) - Claims management and information (French, English and German) - Management of certificates delivered by the State for the equivalence of the insurance - Design of administrative documents (French and English) - Billing and renewal of insurance contracts - Management / reception coordination with various services - Management of external providers services and office equipment



Spool SA

• China
• Manufacturing

• Team Leader, representative

  • Nov 2004 - Oct 2009

  - Team management: 6 FTE (Full Time Employee) - Presentation of different brands as a sales promoter & team leader - Providing reports and comments for each promotion



Choice Pharma

• United States
• Personal Care Product Manufacturing

• Junior event coordinator

  • Oct 2008 - May 2009

  - Managing travel arrangements - Updating the registration Website - Writing proposals in English for clients - Searching for restaurants and locations to organise events



Welcome Swiss SA

• Switzerland
• Events Services
• 1 - 100 Employee

• Commercial Employee (apprentice)

  • Aug 2006 - Jul 2008

  - Managing the account department under the supervision of the Director - Salary payments - File management, booking for hotels, conference rooms & restaurants - Administrative & commercial correspondence (English & French) - Responsible for office material orders, Post/DHL/Fedex