Experience

Oracle

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Senior User Assistance Developer

  • Mar 2012 - Present

  • Author and maintain tape storage hardware and software documentation (user’s guides, planning guides, release notes, etc.) in DITA, XML, HTML, and PDF. • Experience authoring with Oxygen, FrameMaker, Microsoft Word. Experience using SDL content management system. • Create context-sensitive help systems for UIs. • Create how to videos for Oracle Linux produced using Camtasia. Experience recording high-quality voice overs. • Technical illustrator for writing team using Adobe Photoshop and Illustrator. • Work with subject matter experts (engineering, support, and marketing) to develop content and verify technical accuracy of documentation. • Converted documentation from unstructured to structured and developed new templates. Converted documents from FrameMaker XML to Oxygen DITA. Show less



Apogee Scientific, Inc.

• Project Engineer

  • Aug 2010 - Mar 2012

  • Extensive field experience - set-up, calibrated, and maintained continuous mercury emissions monitors at coal fired power plants to evaluate activated carbon sorbent injection systems for mercury control • Performed data reduction and analysis of mercury test data • Wrote final technical reports for full-scale mercury testing and laboratory testing • Rewrote outdated user manual for continuous mercury monitoring equipment • Created detailed diagrams and flow charts of equipment • Part of multidisciplinary team that designed, built, and tested coal grinding and conveying system to generate activated carbon for mercury control at coal fired power plant for EPRI funded research • Experience troubleshooting electrical and mechanical systems Show less



Xcel Energy

• United States
• Utilities
• 700 & Above Employee

• Engineering Intern

  • May 2009 - Aug 2009

  • Redesigned ash unloader water supply system, communicated with operators, worked with vendors, formed estimates, and created an engineering design package • Investigated dry sorbent injection system to increase accuracy of measuring reagent • Performed weekly data analysis of scrubber system, experience with Excel macros • Redesigned ash unloader water supply system, communicated with operators, worked with vendors, formed estimates, and created an engineering design package • Investigated dry sorbent injection system to increase accuracy of measuring reagent • Performed weekly data analysis of scrubber system, experience with Excel macros