Experience

eJumpDigital

• Romania
• IT Services and IT Consulting
• 1 - 100 Employee

• Project Manager - with business analysis and customer relations responsibilities

  • Feb 2020 - Present

  Achievements: ▪️ Delivered successfully 8 projects (React, PHP etc.) ▪️ Customer satisfaction over 90% ▪️ Running parallel projects for web and mobile for international clients Responsibilities: ▪️ Project management for several projects from different clients (Asana, Jira) ▪️ Cross-functional team collaboration on business analysis responsibilities (Miro, Diagram.io, XD) ▪️ Customer relationships management Achievements: ▪️ Delivered successfully 8 projects (React, PHP etc.) ▪️ Customer satisfaction over 90% ▪️ Running parallel projects for web and mobile for international clients Responsibilities: ▪️ Project management for several projects from different clients (Asana, Jira) ▪️ Cross-functional team collaboration on business analysis responsibilities (Miro, Diagram.io, XD) ▪️ Customer relationships management



Michael und Veronika Schmidt Foundation

• Bucharest, Romania

• Project Coordinator - on cultural events with graphic design and writing responsibilities

  • Mar 2018 - Feb 2020

  ▪️ Events design and management on cultural topics related to Germanic countries ▪️ Marketing materials design and copywriting ▪️ German speaking - communication, translations and presentations ▪️ Events design and management on cultural topics related to Germanic countries ▪️ Marketing materials design and copywriting ▪️ German speaking - communication, translations and presentations



Microsoft

• United States
• Software Development
• 700 & Above Employee

• Premier Case Reviewer

  • Oct 2016 - Apr 2017

  ▪️ Review customer support cases / issues ▪️ Document major cases for analysis ▪️ Forward main patterns for decision-making ▪️ Review customer support cases / issues ▪️ Document major cases for analysis ▪️ Forward main patterns for decision-making



Veeam Software

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Inside Sales Associate for Austria and Switzerland

  • Mar 2016 - Oct 2016

  ▪️ Handled Salesforce-generated leads ▪️ Qualified leads on calls and made decisions on which Veeam team is best to convert them into sales ▪️ Received and responded to inbound sales leads and converted them to new business. ▪️ Provided support to qualified prospects and customers including follow up, product information, quotations, and supporting the regional team in closing Veeam business. ▪️ Developed a solid working knowledge of Veeam Software products and the benefits they provide to potential customers Show less