Alexandra Bulgaru
Inside Sales Representative at eJobs Romania- Claim this Profile
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Bio
Credentials
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The Fundamentals of Digital Marketing
Google Digital GarageJan, 2022- Nov, 2024
Experience
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eJobs Romania
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Romania
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Human Resources Services
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100 - 200 Employee
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Inside Sales Representative
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Mar 2023 - Present
Identificarea și prospectarea clienților potențiali: Utilizarea strategiilor proactive pentru a identifica și a contacta potențiali clienți, folosind abilități de comunicare excelente și tehnicile de vânzare adecvate. - Prezentarea și promovarea eficientă a serviciilor: Demonstrarea cunoștințelor solide despre serviciile companiei, prezentarea valorii adăugate și avantajele competitive ale acestora, utilizând un discurs clar și convingător. - Negocierea și încheierea tranzacțiilor: Utilizarea abilităților de negociere pentru a discuta termeni și condiții, inclusiv prețuri, acorduri contractuale și politici de livrare, cu scopul de a încheia tranzacții profitabile și de a asigura satisfacția clienților. - Menținerea relațiilor cu clienții: Construirea și menținerea relațiilor solide cu clienții existenți, asigurându-se că aceștia sunt satisfăcuți de serviciile achiziționate și oferind asistență și suport continuu, consolidând astfel loialitatea și fidelitatea clienților. - Gestionarea eficientă a sistemelor și a datelor: Utilizarea platformelor CRM pentru înregistrarea și urmărirea informațiilor relevante despre clienți și vânzări, generarea de rapoarte precise și actualizate, contribuind astfel la eficiența operațională și la luarea deciziilor bazate pe date. - Colaborarea strânsă cu echipa de vânzări și cu departamentul de marketing: Participarea activă la întâlniri de echipă, oferind feedback și contribuind la dezvoltarea și implementarea strategiilor de vânzare și a campaniilor de marketing, cu scopul de a maximiza performanța și de a atinge obiectivele stabilite. Show less
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Coca-Cola HBC
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Switzerland
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Food & Beverages
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700 & Above Employee
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Sales Intern
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Sep 2022 - Nov 2022
Working closely with the manager or assigned staff member, and completing all allocated tasks. Conducting desktop research, or gathering information through surveys or by speaking to clients and staff. Attending and participating in meetings, workshops, events, and exhibitions. Liaising with clients, vendors, and suppliers on behalf of the company's managers. Updating documents and sales records. Reviewing sales performance against sales targets. Observing and carrying out sales processes. Identifying potential weaknesses and offering improvement suggestions. Assisting managers with negotiations. Keeping a log of everything learned and delivering presentations to staff and other stakeholders. Show less
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Cosmote e-Value
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Greece
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Outsourcing and Offshoring Consulting
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700 & Above Employee
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Sales Agent
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Mar 2022 - May 2022
Answered multiple calls simultaneously, while following all internal call handling procedures Resolved customer disputes in a timely fashion by leveraging product knowledge Cultivated customer relationships and increased sales by offering information about new products Collaborated with management and fellow reps to make customer protocols more efficient Created a friendly and professional atmosphere during all interactions Answered multiple calls simultaneously, while following all internal call handling procedures Resolved customer disputes in a timely fashion by leveraging product knowledge Cultivated customer relationships and increased sales by offering information about new products Collaborated with management and fellow reps to make customer protocols more efficient Created a friendly and professional atmosphere during all interactions
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ZARA SA
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Retail
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700 & Above Employee
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Sales Representative
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Jul 2021 - Sep 2021
Provide sales consulting and support to customers, effectively selling products and meeting as well as exceeding sales goals Operated POS system to record all transactions and process refunds and sales returns Advised customers on purchases, provided exceptional customer service/support and resolved Worked as a team member to achieve daily sales goals Provide sales consulting and support to customers, effectively selling products and meeting as well as exceeding sales goals Operated POS system to record all transactions and process refunds and sales returns Advised customers on purchases, provided exceptional customer service/support and resolved Worked as a team member to achieve daily sales goals
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AIESEC in Romania
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Romania
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Non-profit Organizations
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100 - 200 Employee
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Project Manager
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Mar 2020 - Jun 2021
Organized and facilitated the task force work Implemented projects effectively Effectively managed the workload of the team Prompt and efficient in mentoring team members Ensured a high level of quality assurance Personality development, and intercultural competence Organized and facilitated the task force work Implemented projects effectively Effectively managed the workload of the team Prompt and efficient in mentoring team members Ensured a high level of quality assurance Personality development, and intercultural competence
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Education
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Academia de Studii Economice din București
Marketing -
Academia de Studii Economice din București
Master's degree, Marketing