Experience

YESCO

• United States
• Advertising Services
• 500 - 600 Employee

• Account Executive

  • May 2023 - Present

  Actively seeks and maintains positive relationships with clients and potential clients to provide exemplary service that both meets clients' immediate needs and addresses future business needs. Manages client accounts and assures high-quality customer service standards. Actively seeks and maintains positive relationships with clients and potential clients to provide exemplary service that both meets clients' immediate needs and addresses future business needs. Manages client accounts and assures high-quality customer service standards.



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Leadership Development Program - Operations

  • Dec 2021 - Mar 2023

  Trained and functioned across various departments in order to gain an understanding of the print industry and become experienced in many different roles. Shadowed plant leadership and took on projects as opportunities arise. Assisted departments as needed. Experience includes data entry, customer service, inventory control, and leadership. Trained and functioned across various departments in order to gain an understanding of the print industry and become experienced in many different roles. Shadowed plant leadership and took on projects as opportunities arise. Assisted departments as needed. Experience includes data entry, customer service, inventory control, and leadership.



Eden Prairie Liquor

• Eden Prairie, Minnesota, United States

• Customer Service Representative

  • Apr 2021 - Jan 2022

  Assisted customers to provide a pleasant and efficient shopping experience, researched and recommended products based on customers' needs and tastes, and ensured the store was organized and well-stocked on all available merchandise. Assisted customers to provide a pleasant and efficient shopping experience, researched and recommended products based on customers' needs and tastes, and ensured the store was organized and well-stocked on all available merchandise.



PetSmart

• United States
• Retail
• 700 & Above Employee

• Pet Care Specialist

  • Oct 2018 - May 2020

  Trained and led my team of Pet Care Associates and provided all aspects of care to pets in the store, including feeding, cleaning, transportation, and care of sick animals. Responsible for leading the store in educating pet parents, making product recommendations, and assisting customers throughout all stages of their shopping experience. Trained and led my team of Pet Care Associates and provided all aspects of care to pets in the store, including feeding, cleaning, transportation, and care of sick animals. Responsible for leading the store in educating pet parents, making product recommendations, and assisting customers throughout all stages of their shopping experience.



MarketSource Inc.

• United States
• Advertising Services
• 700 & Above Employee

• Target Tech Team Lead

  • Sep 2017 - Aug 2018

  Provided extraordinary customer service for Target shoppers and drove sales of electronic merchandise. Led and motivated a team of individuals to reach company goals of customer service and wireless sales, designed schedules, and managed operational duties. Provided extraordinary customer service for Target shoppers and drove sales of electronic merchandise. Led and motivated a team of individuals to reach company goals of customer service and wireless sales, designed schedules, and managed operational duties.



University of Minnesota Morris

• United States
• Higher Education
• 100 - 200 Employee

• English Major Student Representative

  • Sep 2016 - May 2017

  - Attended biweekly meetings for the Humanities Division- Represented student interests in a public forum- Communicated to students about faculty and curriculum decisions- Promoted events

• Writing Center Tutor

  • Sep 2014 - May 2017

  - Held one-on-one meetings with undergraduate writers at various skill levels- Collaborating with students at any and all stages of the writing process

• Writing Center Assistant Director

  • May 2015 - May 2016

  Oversaw administrative aspects of Writing Center, including:- Community outreach- Communication with professors and students- Designing workshops- Organizing staff meetings

• University Register Editor-in-Chief

  • May 2015 - May 2016

  Managed student newspaper, including:- Layout- Planning and writing articles- Attending campus events- Organizing a team of editors and contributors

• Statistics Teaching Assistant

  • Sep 2014 - May 2015

  Graded student homework and exams in an introductory level statistics course.