Experience

F.R.E.E. (Freedom and Respect for Every Earthling)

• Romania
• Civic and Social Organizations
• 1 - 100 Employee

• Coordonator comunicare și relații publice

  • Jun 2023 - Present



Mazda

• Bucureşti, România

• Assistant Manager

  • Mar 2023 - May 2023



Autonom Group

• Romania
• Motor Vehicle Manufacturing
• 200 - 300 Employee

• Project Responsible

  • Apr 2021 - Jan 2023

  Assisting with the overall administration of the project. Main activities:- providing daily assistance for collegues(phone, email) and though internal trainings- contribution with ideas and strategies to increase the rate of collection- identification of payments/invoices, and monthly reports- working closely with lawyers - developed and maintained rellationships with Rca Insurers.

• Client Service Analyst

  • Jul 2019 - Apr 2021

  Responsible for day to day communication with agency and representing the interface of the company.Main activities:- monitoring mailboxes, answer to different queries via email- identifying the issue and prioritize the incident- providing service of inbound calls for roadside assistance and other service requests- enterind data into spreadsheets and databased- weekly Excel reports



Arsis Trading SRL

• Romania
• Retail
• 100 - 200 Employee

• Sales Assistant

  • Apr 2018 - Jun 2019

  Responsible for promoting and selling Vodafone's services and products. Main activities: - established and maintained proffesional relationships with customers - providing excellent customer service - executing customers request for new installations, upgrades and downgrades - implementing personal strategies to cross-sell and up-sell services to existing customer base - meeting monthly sales quotas and activity levels consistently. Responsible for promoting and selling Vodafone's services and products. Main activities: - established and maintained proffesional relationships with customers - providing excellent customer service - executing customers request for new installations, upgrades and downgrades - implementing personal strategies to cross-sell and up-sell services to existing customer base - meeting monthly sales quotas and activity levels consistently.



Arsis Trading SRL

• Romania
• Retail
• 100 - 200 Employee

• Sales Assistant

  • Sep 2014 - Apr 2015

  Responsible for promoting and selling Vodafone's services and products. Main activities: - established and maintained proffesional relationships with customers - providing excellent customer service - executing customers request for new installations, upgrades and downgrades - implementing personal strategies to cross-sell and up-sell services to existing customer base - meeting monthly sales quotas and activity levels consistently. Responsible for promoting and selling Vodafone's services and products. Main activities: - established and maintained proffesional relationships with customers - providing excellent customer service - executing customers request for new installations, upgrades and downgrades - implementing personal strategies to cross-sell and up-sell services to existing customer base - meeting monthly sales quotas and activity levels consistently.



Fashion Jeans Store SRL

• Bucureşti, România

• Sales Assistant

  • Sep 2013 - Aug 2014

  Responsible for sales promotion and maintaining customer relations. Main activities: - providing excellent customers service - having a fluent knowledge of the products - providing product information and beauty tips to customers - interaction with clients in all sales stages - meet monthly target Responsible for sales promotion and maintaining customer relations. Main activities: - providing excellent customers service - having a fluent knowledge of the products - providing product information and beauty tips to customers - interaction with clients in all sales stages - meet monthly target