Alexandra Thompson
Assistant Director at FOX 21 News, KQDS-TV- Claim this Profile
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Bio
Experience
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FOX 21 News, KQDS-TV
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United States
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Broadcast Media Production and Distribution
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1 - 100 Employee
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Assistant Director
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Jul 2019 - Present
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Production Assistant
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Jun 2018 - Jul 2019
- Editing videos for the evening newscasts.- Doing audio, running the prompter, and floor directing for the live evening newscasts.
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Bailey Build - Wood Artists
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Duluth, Minnesota, United States
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Social Media, Marketing, and Video Editing Intern
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Jun 2020 - Present
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University of Minnesota Duluth, Disability Resources Office
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Duluth, Minnesota, United States
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Office Aid, Test Proctor
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Oct 2018 - Present
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Game Day / Event Worker
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Sep 2017 - Jun 2018
- Worked at various events for the University of Minnesota Duluth. - Learned new skills very quickly. - Was introduced to carious new tasks, such as running scoreboards and recording sporting events. - Worked cooperatively with a team of people. - Communicated with various departments to run the show smoothly. - Worked at various events for the University of Minnesota Duluth. - Learned new skills very quickly. - Was introduced to carious new tasks, such as running scoreboards and recording sporting events. - Worked cooperatively with a team of people. - Communicated with various departments to run the show smoothly.
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Customer Service Manager
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May 2016 - Aug 2017
- Cross-trained and backed up other customer service managers. - Met all customer call guidelines including service levels, handle time and productivity.- Strong leader of customer support staff. - Facilitated inter-departmental communication to effectively provide customer support. - Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals. - Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals. Show less
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Cashier
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Apr 2015 - May 2016
- Practiced excellent communication skills.- Learned great problem solving skills by helping customers with questions, problems and complaints in person and via telephone. - Greeted customers and ascertained customers' needs.- Trained and served as a peer coach for new associates.
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Education
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University of Minnesota Duluth
International Studies and Communications, Senior