Experience

Robin Look GmbH

• Germany
• Retail
• 1 - 100 Employee

• Optical Retail Shop Assistant

  • Jan 2022 - Present

  Chemnitz Customer service and support, refractions (identifying the best spherical lens, astigmatism correction via cross cylinder, re-refraction of existing prescriptions, identifying best lens for reading), processing of incoming goods, lens shape tracing, creation of individual lens shapes for rimless or half frame lenses, Quality control, vertex refraction measurement, repair / cleaning / replacement of small parts, spectacle adjustments, preparation of cost estimates, recording of customer data /… Show more Customer service and support, refractions (identifying the best spherical lens, astigmatism correction via cross cylinder, re-refraction of existing prescriptions, identifying best lens for reading), processing of incoming goods, lens shape tracing, creation of individual lens shapes for rimless or half frame lenses, Quality control, vertex refraction measurement, repair / cleaning / replacement of small parts, spectacle adjustments, preparation of cost estimates, recording of customer data / data maintenance, cashier service, end of day closure of cash registers / generation of daily reports, reporting / report maintenance, telephone assistance, e-mail correspondence, booking of appointments. Show less



chemmedia AG

• Germany
• E-Learning Providers
• 1 - 100 Employee

• Support Consultant

  • Mar 2018 - Dec 2021

  Chemnitz und Umgebung, Deutschland



e.artis fine art

• Germany
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Foreign Language Secretary

  • Oct 2017 - Feb 2018

  Chemnitz



Wesley

• United Kingdom
• 1 - 100 Employee

• Office Manager

  • Jan 2017 - Sep 2017

  Cambridge, United Kingdom



Worldpay

• United Kingdom
• Financial Services
• 700 & Above Employee

• Technical Support Consultant

  • May 2013 - Dec 2016

  Cambridge, United Kingdom

• Customer Service Consultant

  • Apr 2011 - May 2013

  Cambridge, United Kingdom

• Customer Service Administrator

  • May 2008 - Apr 2011

  Cambridge, United Kingdom



SYKES

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Consultant

  • Oct 2005 - May 2008

  Shannon, Ireland