Alexander Nantaii Collins

Senior Business Analyst at Plexome
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Location
US

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Credentials

  • Life and Accident and Health
    California Department of Insurance
    Feb, 2021
    - Sep, 2024

Experience

    • United States
    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Business Analyst
      • Nov 2020 - Present

      •Aggregate and analyze data on a wide range of digital health solutions; ensure data cleanliness and manage databases related to these products •Conduct primary and secondary market research and prepare reports that interpret companies’ behavior, market opportunities and conditions, trends, and SWOT analysis •Perform user acceptance tests (UATs) and functional quality assurance of web applications •Provide post-implementation support to clients by monitoring business objectives and creating data mapping deliverables •Assist in the creation and launch of a digital health start-up by implementing over 150 unique health company and products entries in their database •Oversee employee lifecycle events: onboarding, internal mobility, offboarding, and exit interviews •Lead compensation surveys, audits, and studies to collect and analyze competitive salary information to determine the company's competitive position •Optimize and automate Plexome’s HRIS workflows to reduce employee onboarding time by 30% •Improve workforce training program by implementing standard operating procedures and policies and achieved on-time completion compliance of 95% Show less

    • 1 - 100 Employee
    • Manager of People Operations
      • Aug 2016 - Sep 2020

      •Collaborated with business owners to understand the enterprise goals and strategy related to developing human capital and championing the implementation of workplace culture for the business •Responsible for keeping all employment policies and procedures up to date and improving employee relations acumen by training and educating leaders and employees on best practices •Oversaw the recruiting, hiring, and onboarding process by performing background checks, conducting interviews, issuing employment contracts, and facilitating orientations for 3-4 employees per year •Devised and implemented strategic HR programs promoting health and wellness initiatives, including child care stipends, tuition reimbursement, end of year bonuses, an increased supply budget, a mentorship program, quarterly one on ones, and social committees which reduced employee turnover by 33% •Managed financial records including payroll, check deposits, client payments, teacher budgets, and fundraising efforts •Contributed to 12% growth in revenue for the ‘18/’19 school year by developing strong relationships with parents, implementing new tuition pricing, and revamping the school’s brand strategy •Applied sound and critical decision-making skills in the creation of several emergency plans, dealing with child injuries, parent-teacher conflicts, and interactions with various government services for the business Show less

    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Account Executive
      • Jul 2015 - Aug 2016

      •Cultivated 300+ leads in 5 territories through Salesforce driving the full sales cycle, from introductory calls, programs availability, and customer/client benefits to the closing of business deals •Made to make 80+ calls per day to local business owners to schedule appointments, qualify specific needs, strategize, pitch the Yelp advertising program, and build strong client relationships •Became an expert in Yelp’s advertising solutions programs able to adapt product recommendations quickly to suit client’s needs by asking probing questions and overcoming customer objections •Surpassed sales quota routinely by 125% and exceeded monthly revenue projections by being organized and managing time effectively to complete the daily sales goals assigned •Developed and maintained effective relationships with others in order to encourage and support the team Show less

Education

  • University of California, Riverside
    Bachelor of Business Administration - BBA, Business Administration and Management, General
    2013 - 2015
  • Chabot College
    Associate of Science - AS, Business Administration and Management, General
    2010 - 2013

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