Alexander Clute
Service Advisor at Dayton Andrews Dodge- Claim this Profile
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Bio
Credentials
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Heart of Coaching
HSNOct, 2015- Oct, 2024
Experience
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Dayton Andrews Dodge
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United States
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Automotive
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1 - 100 Employee
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Service Advisor
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Mar 2018 - Present
Our primary objective is assist our customers with keeping their vehicles in top working condition. Utilizing active listen and empathy, we build our relationships and trust with each customer. Using sales based soft skills we work to get our customer's vehicle back in great running condition as quickly as possible. Our primary objective is assist our customers with keeping their vehicles in top working condition. Utilizing active listen and empathy, we build our relationships and trust with each customer. Using sales based soft skills we work to get our customer's vehicle back in great running condition as quickly as possible.
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Core Productions, LLC
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United States
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Media Production
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1 - 100 Employee
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Owner & Manager
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Jul 2012 - Present
My contract work company supports non-profits and independent ministries. I provide leadership for diverse projects ranging from database management to graphic design. Using my abilities with programs such as Adobe Creative Suite/Creative Cloud Illustrator, InDesign, and Photoshop, Microsoft Office, Apple iWork, Microsoft Windows, Macintosh OSX, Salesforce, MailChimp, Constant Contact and other similar systems. I also specialize in mobile technology training for companies and individuals who are either new to using this type of technological tools or do not have the training to use existing programs for their devices. Apple iPad, iPhone, Android tablets, phones, laptops and projectors, and wireless tools. Show less
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HSN
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Spain
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Health, Wellness & Fitness
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1 - 100 Employee
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Customer Service Trainer
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Jul 2014 - Mar 2018
During my tenure with HSN I had the privilege of working with a few departments within the call center. I started on the phones and moved to the Email/Chat Team within a few months working to become a job knowledge expert. From there I join the Training Department in the Training Support Team, assisting the trainers with leading each class and completing their assessments. In that position I had the honor to lead a few projects including a process to streamline the results of certain evaluations for trainers during times when we were busy. I spent the majority of my time in the department as a Trainer leading sales and service reps through the curriculum. My primary goal was to make sure they had the tools they needed to succeed and know who to reach out to when they needed help or had questions. The other three departments I worked in to help me understand more about the company included: Workforce Planning - processing daily reports for the departments; Customer Accounts - reported daily system activities for different customer requests; and a Work At Home Sales Supervisor - worked with my team to keep morale high, staying focused on being efficient, using team building we had competitions for each month with different prizes. Show less
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Red Palm Marketing
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United States
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Advertising Services
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1 - 100 Employee
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Social Media Assistant
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Feb 2014 - Apr 2014
I worked on creating and developing the weekly social media content for our clients. I maintained and updated the Marketing Communication worksheet on a monthly basis as well as research the content for our clients. On a weekly basis I managed our client database by updating our SEO implementation data. Processed our bank deposits, communication with clients via email and phone, and regular administrative duties for the office. I worked on creating and developing the weekly social media content for our clients. I maintained and updated the Marketing Communication worksheet on a monthly basis as well as research the content for our clients. On a weekly basis I managed our client database by updating our SEO implementation data. Processed our bank deposits, communication with clients via email and phone, and regular administrative duties for the office.
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Shepherd's Village
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United States
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Administrative Assistant
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Jan 2013 - Jan 2014
I worked with the director and administrative associate to make sure our program's materials matched our vision, mission and purpose. From developing handbooks, database management with RaisersEdge (BlackBaud), creating donor presentations, event programs and materials, financial receipts and forms, and promotional flyers. While with Shepherd's Village I learned to connect with with single parents and understand their struggles, how to help them grow and develop skills for building a stronger foundation for their lives. Show less
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SealMaster
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United States
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Construction
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1 - 100 Employee
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Laborer
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Apr 2012 - Jul 2012
As the warehouse laborer I dealt directly with maintaining the distribution of our products to our customers, incoming and outgoing shipments, daily inventory of bulk products, weekly inventory of accessory products, warehouse cleaning, and on-site deliveries for smaller products. As the warehouse laborer I dealt directly with maintaining the distribution of our products to our customers, incoming and outgoing shipments, daily inventory of bulk products, weekly inventory of accessory products, warehouse cleaning, and on-site deliveries for smaller products.
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Sales Associate
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Mar 2011 - Nov 2011
I helped customers on the weekends when they needed to get more product to finish jobs they were working on. I helped customers on the weekends when they needed to get more product to finish jobs they were working on.
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YMCA of the Suncoast
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United States
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Wellness and Fitness Services
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100 - 200 Employee
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Youth Specialist
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Dec 2010 - Jul 2011
I worked with the students in the before and after school care. I focused on developing the athletic activities for the students on a weekly basis. During our time inside I helped the students with homework and studying. I worked with the students in the before and after school care. I focused on developing the athletic activities for the students on a weekly basis. During our time inside I helped the students with homework and studying.
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Compounder
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Mar 2009 - Jul 2009
I made the bulk product sold to our customers. Ranging from 9 to 10 batches a day. We are the nation's #1 producer of asphalt sealer and led the state in product sales for sealer in 2009. I made the bulk product sold to our customers. Ranging from 9 to 10 batches a day. We are the nation's #1 producer of asphalt sealer and led the state in product sales for sealer in 2009.
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EXPRESS
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India
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Writing and Editing
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Sales Associate
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Sep 2008 - Mar 2009
Ranging from dealing with customers and helping them find what they needed to processing incoming shipments of product. I also specialized in floor sets, pulling product for sales, store maintenance, and display set-ups. Ranging from dealing with customers and helping them find what they needed to processing incoming shipments of product. I also specialized in floor sets, pulling product for sales, store maintenance, and display set-ups.
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Education
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2008 -
St. Petersburg College
Bachelor's degree, General
Community
