Founder, CEO at Dune Case LLC

• Jan 2014 - Present

Director, HMD Group

• Mar 2016 - Jun 2018

Director

• Jan 2009 - Jan 2016

Business Operations Manager - Asia Pacific

• Jan 2005 - Dec 2009

• Supported the Asia Pacific region to ensure continuity in coverage and execution required for the region’s future services bookings growth • Traveled across Asia Pacific region, understanding and local market requirements • Long-term business planning processes with all Asia Pacific countries, aligning regional and corporate initiatives • Managed the Asia Pacific Service Sales Entitlement team, including eleven staff based in Sydney, India, Hong Kong, Singapore, China. • Provided recommendations and executed hiring plans based on regional priorities • Built the governance model and acted as facilitator for Asia Pacific senior management operations reviews and planning sessions • Provide ongoing operational support, Business Metrics reporting and innovative solutions to improve the Productivity and Profitability of the Sales Teams and Entitlement Teams. • Re-engineered and automated the existing business processes by developing new tools and systems for the Asia Pacific Service Sales Teams resulting improvement in SLA turnaround and performance. Show less

Senior Consultant

• Jan 2002 - Jan 2003

Senior Consultant for the HSBC Group, with primary focus Wealth Management and Digital transformation. My responsibility was to support and drive the business to well-reasoned decisions in matters of strategic, organizational and technological investment. Seek to add value to global priority initiatives during the initiation & shaping stages of the transformation lifecycle; ultimately assisting optimum strategic alignment. Senior Consultant for the HSBC Group, with primary focus Wealth Management and Digital transformation. My responsibility was to support and drive the business to well-reasoned decisions in matters of strategic, organizational and technological investment. Seek to add value to global priority initiatives during the initiation & shaping stages of the transformation lifecycle; ultimately assisting optimum strategic alignment.

MIS Manager CFO Units

• Nov 2000 - Jan 2002

• Provided ad hoc financial reporting analysis and created presentations for senior management related to regional performance, P&L trending, and customer analytics • Served on the Business Intelligence Steering Committee, providing a perspective in setting prioritization of internal data warehousing improvements and adoption of new analytics tools • Provided training for Business Objects, Hyperion applications, systems tools and reports with key Stakeholders • Responsible for development of IT solutions to support the Markets performance, scorecard reporting, dashboard indicator, and project capacity planning and implementation tracking. • Develop and Maintain strong business relation with key Stakeholders and beneficiaries on system development /tools and Requirements Gathering. • Re-engineered and developed a new delivery system of Management Reporting using ASP.Net web technology, Microsoft SQL Server, Oracle BI, and Business Objects. Show less

Business Owner

• Jan 1999 - Jan 2002

As one of the original owners of Centre Com I executed the expansion of the business to the Eastern region of Melbourne. During my time at Centre Com, computer sales increased over $500,000 AUD per month. Today, Centre Com has annual sales of over $75 million AUD per year and 200-500 employees. Centre Com is one of the largest and most prominent Computer and IT retailers in Victoria Australia and have 9 retail outlets; an online store, an Education & Trainings division and a Corporate Division. Show less

Business Analyst

• Jan 2000 - Nov 2000

• Analyzed monthly forecast, budgets, projections, etc • Analyzed YTD budget vs. Actual using OLAP tools. • Develop financial formulas and lookups • Developed Excel Macro’s and Modules using VBA • Developed Coding using VBA • Created and Designed Reports for Senior Management using Crystal Reporting • Incorporated the Foreign Exchange Movement report into the report for international offices • Analyzed monthly forecast, budgets, projections, etc • Analyzed YTD budget vs. Actual using OLAP tools. • Develop financial formulas and lookups • Developed Excel Macro’s and Modules using VBA • Developed Coding using VBA • Created and Designed Reports for Senior Management using Crystal Reporting • Incorporated the Foreign Exchange Movement report into the report for international offices

Business Analyst

• Jan 1999 - Dec 1999

I was responsible for analyzing and network planning for the Y2K compliance compliance and role out. I was responsible for analyzing and network planning for the Y2K compliance compliance and role out.