Alexander Zubin
Integration Engineer Manager at SecureKey Technologies Inc- Claim this Profile
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Bio
Eric Beiers
Alex was always the goto guy for knowledge of the older systems. His retention of knowledge longterm was extremely impressive. But it wasn't the knowledge retention that impressed me most, that probably goes to his out of the box thinking. There were several times where Alex solved problems by bringing together disparate systems by additional means that no one else ever thought of. Then, when the solution is presented to you, everyone in the room looks at each other and asks, 'why didn't i think of that.' Didn't matter, we had Alex, a creative and brilliant architect of solutions. I would have no hesitation in recommending Alex, as he is a pleasure to work with, a team player, and a great technologist.
Eric Beiers
Alex was always the goto guy for knowledge of the older systems. His retention of knowledge longterm was extremely impressive. But it wasn't the knowledge retention that impressed me most, that probably goes to his out of the box thinking. There were several times where Alex solved problems by bringing together disparate systems by additional means that no one else ever thought of. Then, when the solution is presented to you, everyone in the room looks at each other and asks, 'why didn't i think of that.' Didn't matter, we had Alex, a creative and brilliant architect of solutions. I would have no hesitation in recommending Alex, as he is a pleasure to work with, a team player, and a great technologist.
Eric Beiers
Alex was always the goto guy for knowledge of the older systems. His retention of knowledge longterm was extremely impressive. But it wasn't the knowledge retention that impressed me most, that probably goes to his out of the box thinking. There were several times where Alex solved problems by bringing together disparate systems by additional means that no one else ever thought of. Then, when the solution is presented to you, everyone in the room looks at each other and asks, 'why didn't i think of that.' Didn't matter, we had Alex, a creative and brilliant architect of solutions. I would have no hesitation in recommending Alex, as he is a pleasure to work with, a team player, and a great technologist.
Eric Beiers
Alex was always the goto guy for knowledge of the older systems. His retention of knowledge longterm was extremely impressive. But it wasn't the knowledge retention that impressed me most, that probably goes to his out of the box thinking. There were several times where Alex solved problems by bringing together disparate systems by additional means that no one else ever thought of. Then, when the solution is presented to you, everyone in the room looks at each other and asks, 'why didn't i think of that.' Didn't matter, we had Alex, a creative and brilliant architect of solutions. I would have no hesitation in recommending Alex, as he is a pleasure to work with, a team player, and a great technologist.
Experience
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SecureKey Technologies Inc
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Canada
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IT Services and IT Consulting
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1 - 100 Employee
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Integration Engineer Manager
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Dec 2019 - Present
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Team Lead of Operations
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Jan 2015 - Present
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Senior Systems Administrator
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Feb 2014 - Jan 2015
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OANDA Corporation
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Canada
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Investment Banking
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1 - 100 Employee
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Operations Specialist
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Feb 2012 - Jan 2014
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BlueCat Networks
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Development Engineer
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Feb 2008 - Feb 2012
Bluecat Networks (80% Linux and 20% Windows environment)Responsible for managing customer care staff (4 first level support technicians, 4 first responders and 2 escalation analysts) Responsible for customer relations management and setting of reasonable expectationsResponsible for tech-support staff scheduling and resources allocation managementResponsible for customer care department as well as performance reports and knowledge managementResponsible for communicating best practices and solutions for various problems within support department and customersResponsible for managing communications and knowledge managementSuccessful implementation of 24x7 support program April, 2007 - February, 2008: Escalation Analyst - Bluecat Networks (80% Linux and 20% Windows environment)Troubleshooting networking appliances Adonis and Proteus (DHCP and DNS)Problem replications in a lab environment (DHCP and DNS servers) using VMWare and real equipmentDebian/GNU Linux servers troubleshooting and configurationLDAP, Kerberos and Radius Authentication within Linux environmentSupport and troubleshooting Linux HA Clusters and DHCP failover protocolTroubleshooting firewall issues within Adonis network appliancesExtensive use of packet snifters such as wireshark/etherealExtensive knowledge of SNMP monitoring tools such as IReasoningSNMP and NagiosExtensive use of Acronis Enterprise True Image 9.1 Extensive use of VMWare 5.5.3Provide support to custom options and vendor profiles for various IP Telephone (Mitel, Avaya, Cisco and Nortel)December, 2006 - April, 2007: System Administrator - The Rebate Company/The Hunt Group (90% Linux and 10% Windows environment)Apple Macintosh Laptop troubleshooting and maintenanceLinux Red Hat installation, troubleshooting, configuration and maintenanceRed Hat Linux Enterprise 4 & 3Mandrake 8 & 9Astaro Security Firewall IBM Tivoli Storage Manager IBM Lotus Domino OpenVPN, FreeS/WAN Show less
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Manager, Customer Care
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Apr 2007 - Feb 2010
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Escalation Analyst
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2007 - Feb 2007
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Senior Consultant
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Sep 2003 - Dec 2006
Thornhill (60% Linux and 40% Windows environment) All-inclusive network installation: Architecture and design of IT infrastructure for Linux and Windows OS Configuration of Linux/windows based servers Routers and Firewalls installation and configuration Maintenance of Linux and Windows operating systems (updates and security patches) Comprehensive network support and troubleshooting Providing necessary upgrades and full maintenance of workstations Maintain file sharing (samba) and security policies on Linux and Windows NT servers Provided software and technical assistance over telephone and e-mail. Configuration of mail servers (sendmail) Configuration of DNS servers (bind) Configuration of Linux based firewalls (iptables) 1 year contract experience in implementation of security policies and procedures in a company Amelin Engineering. Show less
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The Rebate Company
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Sweden
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Consumer Services
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1 - 100 Employee
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System Administrator
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2005 - 2006
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System Administrator
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Oct 2000 - Sep 2003
50% Linux and 50% Windows environment) Linux Servers installation, configuration and maintenance. Network installation, configuration of Linux based and hardware firewalls and routers. Windows 2000 Server and Advance Servers installation, configuration, maintenance and troubleshooting. Hardware and software troubleshooting Provided networking and software solutions for clients on regular basis on site and remotely. Provided backup on site using backup software BRU (Linux based) Veritas Backup Exec Show less
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Computer technician
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Jan 1996 - Oct 2000
100% Windows environment) Hardware and software maintenance, upgrade and replacement Installation and configuration of software and upgrades, configuring PCs. Technical supports of personal computers running Windows 95, 98, ME, 2000/20003 and XP 100% Windows environment) Hardware and software maintenance, upgrade and replacement Installation and configuration of software and upgrades, configuring PCs. Technical supports of personal computers running Windows 95, 98, ME, 2000/20003 and XP
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Education
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2002 - 2006
Ryerson University
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2002 - 2006
Ryerson University
Bachelor of Commerce - BCom, Information Technology Managment stream of Database and Knowledge Managment -
Ryerson University
Bachelor of Commerce, Information Technology Management; Database and Knowledge Management -
1996 - 1998
Singalovsky science and technology college, Tel
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