Experience

Western Beverage

• Food and Beverage Services
• 1 - 100 Employee

• Business Development Representative

  • Jul 2013 - Present

  As a Business Development Representative for Western Beverage, I am responsible for growing sales in my territory as well as building strong, lasting relationships with my clients. As a Business Development Representative for Western Beverage, I am responsible for growing sales in my territory as well as building strong, lasting relationships with my clients.



Brew Station Cafe & Pub

• Store Manager

  • Jun 2008 - Jun 2013

  I had four key areas of my job, which include: Customer Management - customer retention, teaching customer service skills to my staff, developing long-term relationships with a large customer-base. Employee Management - I hired and fired employees, created detailed training process, employee training and re-training, employee certification, regular performance feedback, 6-month performance evaluations, scheduling, and more. Business Management - Weekly financial reports and… Show more I had four key areas of my job, which include: Customer Management - customer retention, teaching customer service skills to my staff, developing long-term relationships with a large customer-base. Employee Management - I hired and fired employees, created detailed training process, employee training and re-training, employee certification, regular performance feedback, 6-month performance evaluations, scheduling, and more. Business Management - Weekly financial reports and graphs, analyzed business performance and implemented strategies for business growth, day-to-day accounting, managing cost of goods, inventory management, lasting relationships with vendors, vendor management, developed processes for store upkeep, and more. Event Management - coordinated for events, online advertisement, staffed, arranged inventory for events. Responsible for business growth and larger customer base through the successful implementation of events, and more. As Store Manager, I am on-call 24/7 and am responsible for any problems or issues that may arise on a day-to-day basis. While I have listed the key aspects of my job above, there is much more associated with running a small business, and i was the one responsible. Further information is available upon request.

• Assistant Manager

  • Jun 2008 - Jun 2011

  During my time as Assistant Manager, I was mainly responsible for the opening and closing of the store, training and re-training employees, and customer relations. I dealt with the day-to-day financials as well as depositing money into the business account. I took care of customers and dealt with any problems they may have had. I also managed on-shift duties by delegating tasks to the employees on my shift.



Waldenbooks

• United States
• Retail
• 1 - 100 Employee

• Shift Leader

  • Jul 2006 - Jul 2008

  As Shift Leader, my main responsibilities involved the opening and closing of the store, day-to-day financials, taking the deposit to the bank, and managing duties with the other crew member on staff. As Shift Leader, my main responsibilities involved the opening and closing of the store, day-to-day financials, taking the deposit to the bank, and managing duties with the other crew member on staff.



Blockbuster

• United States
• Retail
• 700 & Above Employee

• Shift Leader

  • Jul 2002 - Jul 2006

  I worked at Blockbuster Video before and during college, and I transferred between stores often. The Dallas, OR store was the main training store in the district, so a good part of my job involved training new employees. I would train four or five new employees at a time. I was also in charge of opening and closing the store, day-to-day financials, and assigning duties to staff members during my shift. I was also responsible for managing customer relations. I worked at Blockbuster Video before and during college, and I transferred between stores often. The Dallas, OR store was the main training store in the district, so a good part of my job involved training new employees. I would train four or five new employees at a time. I was also in charge of opening and closing the store, day-to-day financials, and assigning duties to staff members during my shift. I was also responsible for managing customer relations.