Alexander Thompson

1st Line Internal IT Support Analyst at IPC Europe (European Independent Purchasing Company Limited)
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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Experience

    • United Kingdom
    • Food and Beverage Services
    • 100 - 200 Employee
    • 1st Line Internal IT Support Analyst
      • Apr 2022 - Present

    • United Kingdom
    • Printing Services
    • 1 - 100 Employee
    • Technical Engineer
      • Oct 2018 - Mar 2022

    • United States
    • Business Consulting and Services
    • 700 & Above Employee
    • Post Room Operative
      • Jun 2017 - Sep 2017

      Responsibilities: • Act as Client Support for any Orders requiring Fulfillment to different internal departments • Ensured all inbound items are logged, tracked and recorded on the company database • Approved, sorted, prioritised, processed any incoming items to the company via email or desk • Organised for mail and packages to be distributed across various sections • Produced time specific reports (signing and dating when items collected) • Provided support and assistance with reprographic requests from clients raised to Post Room • Ceased assignment to continue onto 2nd year of University

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Supermarket Assistant
      • Jun 2015 - Sep 2016

      Responsibilities: • Helping customers and other teams with any queries or problems they had • Making sure stock is replenished on the shop floor efficiently and effectively • Worked on own and as part of a team to achieve daily set targets • Undertaking stock checks to ensure sufficient stock was available in the branch • Worked in multiple sections of the branch wherever assistance was needed • Trained and coached 2 new employees for the role of supermarket assistant • Ceased role to go to University

    • Groundskeeper
      • Apr 2011 - Nov 2013

      Responsibilities: • Ad-hoc weekend and evenings while at secondary school • Preserve the golf course and facilities to a high standard for customers • Collect golf balls from the range after opening hours • Ceased to focus on GCSE exams Responsibilities: • Ad-hoc weekend and evenings while at secondary school • Preserve the golf course and facilities to a high standard for customers • Collect golf balls from the range after opening hours • Ceased to focus on GCSE exams

Education

  • Bournemouth University
    Computer Networks
    2016 - 2018
  • The Henley College
    Information Technology Extended Diploma BTEC, D*D*D*
    2015 - 2016
  • The Henley College
    Information Technology 90 Credit Diploma BTEC, D*D*
    2014 - 2015
  • Desborough College
    2009 - 2014

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