Alexander Ruiz Calderon

Technical Project Manager at Lotus Flare
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Contact Information
us****@****om
(386) 825-5501
Location
Colombia, CO
Languages
  • Español Native or bilingual proficiency
  • Ingles Full professional proficiency
Skills

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Bio

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Credentials

  • TM Forum Open API Foundation-Level
    TM Forum
    Mar, 2022
    - Nov, 2024
  • Business Development Manager Career Certification
    TM Forum
    Feb, 2022
    - Nov, 2024
  • Business Process Framework (eTOM) Foundation-Level
    TM Forum
    Feb, 2022
    - Nov, 2024
  • Frameworx Foundation-Level
    TM Forum
    Feb, 2022
    - Nov, 2024
  • Information Framework (SID) Foundation-Level
    TM Forum
    Feb, 2022
    - Nov, 2024
  • Open Digital Architecture Foundation-Level
    TM Forum
    Feb, 2022
    - Nov, 2024

Experience

  • LotusFlare
    • United States
    • Software Development
    • 100 - 200 Employee
    • Technical Project Manager
      • Oct 2021 - Present

      Objectives: * Oversee DNO platform project implementation. * Directly involved in project stages such as pre-sale, implementation, and post-implementation, supporting and managing the project for a successful delivery. * Driving solution delivery including project timelines, aligning and executing dependencies, giving project warrants for having a delivery according to the defined standards and operating models. Objectives: * Oversee DNO platform project implementation. * Directly involved in project stages such as pre-sale, implementation, and post-implementation, supporting and managing the project for a successful delivery. * Driving solution delivery including project timelines, aligning and executing dependencies, giving project warrants for having a delivery according to the defined standards and operating models.

  • Allot
    • Israel
    • Telecommunications
    • 700 & Above Employee
    • GSS LATAM Support Engineer
      • Oct 2019 - Oct 2021

      Responsible of: * Handle 1st and 2nd level support cases professionally and independently (worldwide) for DPI and Secure solutions * Provide excellent, dedicated, and proactive support service * Perform deep problem investigation into system logs and behavior *Provide technical guidance and solutions to the company’s customers and partners, problem reproduction, and lab simulations * Working with higher tier support teams and travel to customer sites according to need * Build a natural and human relationship with customers * Provide training sessions to customer and colleagues when needed Show less

  • Avantel S.A
    • Colombia
    • Telecommunications
    • 400 - 500 Employee
    • OCS Senior Engineer
      • Aug 2015 - Oct 2019

      Senior Engineer, in charge of the Intelligent Network and Online Charging System platforms for user call/data control and pricing. Responsible for the operation and maintenance (troubleshooting) of the network elements, for voice triggers and data sessions. Responsible for planning activities to improve the service, integration with LTE network elements, platform update, dimensioning, and formal reception of solutions. Senior Engineer, in charge of the Intelligent Network and Online Charging System platforms for user call/data control and pricing. Responsible for the operation and maintenance (troubleshooting) of the network elements, for voice triggers and data sessions. Responsible for planning activities to improve the service, integration with LTE network elements, platform update, dimensioning, and formal reception of solutions.

  • Huawei
    • China
    • Telecommunications
    • 700 & Above Employee
    • A&S Team leader - Intellingent Network
      • Feb 2013 - Aug 2015

      Responsible for the Intelligent Networks group, deploying the implementation and operation of solutions on all mobile operators in Colombia. - Implementation and operation of Intelligent Network Solution - 01800 (MNTS) Dialing - Implementation and operation of an Intelligent Network Solution for value-added services over calls (VPN). - Implementation of TuGo service, an Intelligent Network Solution for operators. - Operation on AAA services. - Assessment over the implementation of FUSION SPHERE / FUSION CUBE (solution for virtualization) for FUAC - Follow-up and fulfillment of project objectives of the IN team Show less

  • Telintel
    • United States
    • Telecommunications
    • 1 - 100 Employee
    • Ingeniero NOC Level 2
      • Sep 2011 - Feb 2013

      Support Engineer, responsible of: - Creation of interconnections with VOIP and SMS carriers - Management in the improvement of call quality service - Operation and maintenance of international VOIP call service - Monitor level 1 Support Team - Resolution of cases escalated to level 2 (VOIP/SMS/Networking) Support Engineer, responsible of: - Creation of interconnections with VOIP and SMS carriers - Management in the improvement of call quality service - Operation and maintenance of international VOIP call service - Monitor level 1 Support Team - Resolution of cases escalated to level 2 (VOIP/SMS/Networking)

Education

  • FUNDACION UNIVERSIDAD DEL NORTE
    INGENIERO ELECTRONICO, Ingeniería eléctrica, electrónica y de comunicaciones
    2003 - 2008

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