Experience

Heitz Trucking Inc

• United States
• Truck Transportation
• 1 - 100 Employee

• General Manager

  • Feb 2015 - Present

  A refrigerated Truckload and LTL carrier with terminals located in Northern & Southern California. In my role as General Manager, I am responsible for overseeing all aspects of company operations inclusive of fleet management, facilities management, customer service, operations, dispatch, warehouse, drivers, recruitment, and all safety & compliance. Contract Negotiation with Vendors, Sub-haul Carriers, & Customers Spearhead Food Safety (FSMA) compliance implementations to include staff training, warehouse upgrades, data tracking, sanitation, and documentation procedures. Worked cohesively with owners and staff to procure and implement a software upgrade and migration to Accellos A1 Transport LTL System. Oversaw environmental soil remediation project to excavate and remove 20 yr. old contaminated soil beneath the Oakland terminal, while meeting all state & local regulations. Supervised daily operations, warehouse, drivers, dispatch/customer service, & maintenance staff. Recruit, hire, train, empower and develop staff to achieve company goals. Ensure consistent, on-time, and quality service to our client base. Promote Kaizen philosophy in implement process improvements in all areas. Introduced employee performance evaluations; including merit based salary increases. Maintain Safety, DOT, FDA, Storm Water, and OSHA compliance. Show less



Yusen Logistics (Americas), Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Transportation Manager

  • Jan 2010 - Feb 2015

  Reported directly to branch manager and supported branch operations, administrative, & management functions.Grew revenue for group by 20%, to over $55MM.Prepared and presented quarterly reviews to senior management. Supervised staff of 14-16 direct reports in various roles.Managed performance, work objectives, and scheduling to align with company goals. Trained staff on multi-modal requirements and procedures to ensure proper compliance.Increased operational productivity by nearly 40% by improving worker efficiencies and creating administrative structure to support higher shipment volume.Negotiated partnerships with strategic transportation suppliers and contract manufacturing partners. Show less

• Pricing Manager

  • Dec 2008 - Jan 2010

  • Determined competitive rate levels, and expected costs for potential business offered to the YLA Transportation business unit. • Responded to customers with rate offerings that are market-competitive and result in new business at acceptable margin levels.• Generated pricing for specific business within standard pricing guidelines, and make recommendations for pricing strategies in exceptional situations.• Collaborated with sales and operations to develop and execute pricing/bid strategies that will maximize YLAT’s position with customers.• Analyzed cost reduction opportunities and assist with network optimization initiatives when pricing business for new and existing accounts.• Demonstrated innovation and creativity through the development of tools that will support the operation in effective and timely pricing activities.• Enhanced the effectiveness of the pricing function through continuous improvement activities. Show less

• Logistics Coordinator

  • Sep 2003 - Dec 2008

   Customer services: problem resolution, sales and pricing. Carrier development and carrier relations Sales; both inside and outside along with customer site visits. Performance measurement; based on account performance, new customers acquired, productivity and delivery of service.  Resolve rate discrepancies with carriers and respond to returned pre-notes in a timely manner. Equipment management, including customer equipment pools, to control absorbed per diem & storage costs. Continuous enhancement of gross margin. Continuous development of multi-modal capabilities Operations process adherence; use personal judgment to satisfy customer expectations regarding pickup and delivery of product to meet expectations Serve as contact for the branch in matters regarding problem resolution, rate and contract negotiations. Show less


Transportation Logistics Services (T.L.S)
• Customer Service / Dispatch

  • Aug 2001 - Sep 2003

Arrow Electronics
• United States
• Technology, Information and Internet
• 700 & Above Employee
• Account Executive

  • Sep 2000 - Apr 2001

Future Electronics
• Canada
• Appliances, Electrical, and Electronics Manufacturing
• 700 & Above Employee
• Account Executive

  • Feb 2000 - Sep 2000

Safeway
• Brazil
• Computer and Network Security
• 200 - 300 Employee
• Distribution Clerk

  • 1999 - 2000