Experience

Rooster Teeth

• United States
• Movies, Videos, and Sound
• 200 - 300 Employee

• Discord and Livestream Moderator

  • Jun 2023 - Present

• Video Editing and Graphic Design

  • Mar 2022 - Present



Sunnova Energy

• United States
• Services for Renewable Energy
• 700 & Above Employee

• Application Support Analyst

  • Nov 2022 - Present



[24]7.ai

• United States
• Software Development
• 700 & Above Employee

• IT Support Engineer

  • Oct 2019 - Mar 2023

• Community Support Specialist

  • Mar 2018 - Oct 2019

  My role was to provide personal technical customer support and customer loyalty to the customers of the client of [24]7.ai through the client’s community forums



Volt

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Social Media Specialist

  • Jan 2017 - Mar 2018

  My role was to provide personal customer service to the customers of the client through social media channels such as Facebook and Twitter. I also volunteered to manage an internal program to assist new hires struggling to acclimate to the work environment and make them more confident in their work. My role was to provide personal customer service to the customers of the client through social media channels such as Facebook and Twitter. I also volunteered to manage an internal program to assist new hires struggling to acclimate to the work environment and make them more confident in their work.



GameStop

• United States
• Retail
• 700 & Above Employee

• Senior Game Advisor

  • Jun 2015 - Jan 2017

  My responsibilities included greeting and helping customers to find the right products for them, ensuring that customers receive the proper and correct service, cleaning the store and rearranging product to be organized at closing, assist in processing shipments, assist newer associates in better understanding their tasks and proper procedures, processing both incoming and outgoing shipments, monitoring inventory, updating marketing materials, and handling opening and closing register amounts.

• Game Advisor

  • Oct 2013 - Jun 2015

  My responsibilities included greeting and helping customers to find the right products for them, ensuring that customers receive the proper and correct service, cleaning the store and rearranging product to be organized at closing, assist in processing shipments, assist newer associates in better understanding their tasks and proper procedures.



Gearbox Entertainment

• United States
• Computer Games
• 400 - 500 Employee

• Playtest Intern

  • May 2014 - May 2014

  Providing feedback on a work in progress to assist the User Experience team in providing a fun and balanced experience. Providing feedback on a work in progress to assist the User Experience team in providing a fun and balanced experience.