Experience

INTERNATIONAL LONGSHOREMENS ASSOCIATION

• United States
• 1 - 100 Employee

• Longshoreman

  • nov. 2007 - - aujourd’hui



Chewy

• United States
• Retail
• 700 & Above Employee

• Customer Service Representative

  • août 2014 - févr. 2017



Saveology.com ™

• Inbound Sales Representative

  • janv. 2011 - août 2012

  • Remained on tasked and up to date with various promotion of each account.• Built a strong rapport with all new and returning customers.• Met the quota for all products and accessories.• Navigated multiple computer applications, data entry systems and other relevant applications. • Remained on tasked and up to date with various promotion of each account.• Built a strong rapport with all new and returning customers.• Met the quota for all products and accessories.• Navigated multiple computer applications, data entry systems and other relevant applications.



IRT

• Customer Care/Telesales

  • févr. 2009 - janv. 2011

  • Resolved billing and basic service issues in a prompt and effective manner.• Appropriately disburses adjustments and account credits in accordance with T-Mobile policy.• Assisted T-Mobile customers in right fitting their rate plans.• Built customer loyalty through timely and effective one call resolution. • Resolved billing and basic service issues in a prompt and effective manner.• Appropriately disburses adjustments and account credits in accordance with T-Mobile policy.• Assisted T-Mobile customers in right fitting their rate plans.• Built customer loyalty through timely and effective one call resolution.